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Community Manager - MENA (Arabic Speaker)
UAE, Dubai
Marketing – Local Marketing /
Remote
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Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?
Responsibilities:
- Manage and organize online and offline Binance communities and meet-ups across the MENA region, with a focus on North African markets.
- Engage with our community on social media channels and create content to build and maintain strong community relationships.
- Assist with recruiting and managing Binance Angels and maintain positive relationships.
- Promote the Binance brand and provide outstanding customer service to community members.
- Create, translate, and proofread community-related content for Arabic, English, and French-speaking markets.
- Explore and introduce new platforms to expand the local user base and increase brand awareness.
- Moderate Binance’s regional social media platforms and chat groups, driving positive engagement.
- Gather and share market and user feedback with relevant teams.
Requirements:
- At least 5 years of experience in community management or related fields.
- Proficiency in English and Arabic is required to effectively coordinate with partners and stakeholders; fluency in French is a plus.
- Enthusiasm for crypto and Binance, with experience using Binance products (e.g., Spot, Margin, Futures, P2P, Binance NFT).
- Strong knowledge of cryptocurrency/blockchain trends (Blockchain, Wallets, DeFi, Web3, NFTs).
- Have a great strong understanding of the Binance Angels program and similar volunteer programs.
- Proven ability to create and curate content for social media.
- [Preferred] Connected to crypto communities on Twitter, Telegram, and Discord.
- Experience setting KPIs, tracking performance, and guiding others to meet targets.
- Hands-on approach and execution-oriented mindset, with the drive to get things done.
- Demonstrated experience in community or event management, with strong ownership and emotional intelligence.
- Proven ability to launch community initiatives (e.g., building forums, starting ambassador programs, creating event series).
- Availability to work flexible hours to engage with the crypto community as needed.
- Excellent writing and copywriting skills with a clear, concise communication >
- Experience in digital marketing or social media management for brands is a major advantage.
- High sense of ownership and responsibility, stress resilience, self-motivation, and results orientation.
- Openness to travel and relocate as required based on business needs.
Conditions:
・ Competitive salary
・ Flexible working conditions
・ Flat organisation
・ Great Locations with a highly talented and international colleagues
・ Be a part of the exciting future of the crypto-currency revolution and work on the world's no.1 crypto-currency exchange!
About Binance
Binance Exchange is the leading crypto exchange by trading volume and users, with customers in over 180 countries and regions. Capable of processing more than 1.4 million orders per second, Binance is one of the fastest trading platforms in the world. The platform focuses on security, robustness, and execution speed—attracting enthusiasts and professional traders alike.
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What does a Community Manager in Web3 do?
A community manager in web3, also known as a blockchain community manager, is responsible for managing and growing a community of stakeholders interested in a particular blockchain or decentralized technology
This can include tasks such as moderating online forums and social media groups, organizing events and meetups, and engaging with community members to understand their needs and concerns
The ultimate goal of a community manager in web3 is to build and maintain a strong, active, and engaged community that can help drive the adoption and development of the underlying technology
Some specific responsibilities of a community manager in web3 may include:
- Developing and implementing strategies for engaging with and growing the community in social madia (most likely on Discord and Twitter)
- Moderating online forums and social media groups, and responding to community members questions and concerns
- Organizing and hosting events and meetups to bring community members together and foster collaboration and knowledge sharing
- Working closely with the development team to ensure that the community's needs and feedback are being taken into account in the design and development of the technology
- Providing regular updates and information to the community about the progress and status of the technology
- Dentifying and addressing any issues or conflicts within the community, and working to resolve them in a positive and constructive manner.