Crypto Customer Support Jobs

Role : Developer Relations Lead

Location: Miami, Madrid or remote

Type of Employment: Full time

You're an engineer and comfortable coding, but have a passion for educating and onboarding other people into the space.

• ...You are a quick learner and are always up to date about the newest frameworks and programming languages.
• ...You like making side projects and documenting them in video or text form and showcasing in your social media.
• ...You enjoy helping others in Stack Overflow or Discord.
• ...You love to travel and meet fellow devs in industry events.
• ...You enjoy contributing open source patches to your favorite framework.

If this sounds like you, and you're aligned with our mission to make NFTs more accessible, we'd love to consider you for the team.

Note: this is our first Lead role in DevRel, and for this reason we are requiring prior experience working in DevRel positions. You'll be helping us figure out who to hire, how to organize the team, etc. If you are looking for an individual contributor role, search for the Developer Relations role in our jobs board.

Responsibilities:

• Lead and organize the DevRel function at Crossmint, reporting directly to the founder
• Represent the developer community to the Crossmint Engineering team, making sure that everything we build is easy to learn and sensible to use

• Build and maintain SDKs and client libraries that enable Crossmint developer communities to understand and use our products with ease

• Develop code examples, demo applications, and how-to software documentation for helping 3rd party developers on-ramp to Crossmint developer products

• Create and grow strong engagement within key developer communities essential to Crossmint’s product and technology strategy by participating in standards organizations, meetups, roadshows, bootcamps, hackathons, lectures, online communities and more

• Provide continuous feedback loops to product and technology leaders, informing strategies and influencing product and technology investments

• You advocate for 3rd party developer interests and needs internally at Crossmint

• Contribute to OSS projects (3rd party and Crossmint led) that further Crossmint’s product and technical strategies
• You also advocate for and enable OSS contributions to be made by all Crossmint engineers

Education/Experience

• B.S. in Computer Science, or related field, or equivalent knowledge and skills and industry experience

• 5+ years of experience, 2+ as a software engineer, and 2+ in dev relations or relevant field

• Outstanding verbal and written communication skills and experience writing for developer audiences

• Deep understanding of developer workflows, user stories, user questions, use cases, and the documentation they need to efficiently build

• Deep knowledge of APIs and SDKs

• Comfortable learning our tech stack:
  • Next.js
  • TypeScript
  • Node.js
  • Ethers.js
  • Solana (web3.js)
  • MongoDB
  • AWS

Preferredbut not required:

• Fundamental knowledge of technical domains relevant to Crossmint, including smart contracts, Ethereum, EVM chains, React, and dapps

• Demonstrable success contributing to and advocating for open-source software communities and/or crypto projects (both code and documentation)

• Passionate about crypto and what’s happening in decentralization and Web3