| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Shakepay | Montreal, Canada |
| |||
Thesis* | Remote | $74k - $110k | |||
Coinhako | Ho Chi Minh City, Vietnam | $86k - $109k | |||
CSGOEmpire | Remote | $90k - $94k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
OKX | Kuala Lumpur, Malaysia | $100k - $108k | |||
Luno | Cape Town, South Africa | $72k - $84k | |||
OKX | Hong Kong, Hong Kong | $54k - $87k | |||
Coinbase | India | $83k - $110k | |||
Coinbase | India | $83k - $110k | |||
Coinbase | United States | $147k - $174k | |||
Coinbase | New York, NY, United States | $61k - $90k | |||
Kraken | United Kingdom | $72k - $84k | |||
OKX | Hong Kong, Hong Kong | $27k - $45k | |||
Crypto.com | Taipei, Taiwan | $91k - $96k | |||
Crypto.com | Kuala Lumpur, Malaysia | $91k - $96k |
Join our small, fiery team on a mission to usher in the Bitcoin golden age.
About Shakepay
Shakepay is reimagining financial services to give every Canadian their fair shake, by making it bitcoin-friendly, secure, and rewarding. When Shakepay launched in 2015, it quickly became one of Canada’s fastest-growing financial institutions. Backed by top venture funds having raised $44M+ and trusted by over one million Canadians and counting. People who choose careers at Shakepay are helping shape a future of financial freedom, opportunity, and prosperity for all Canadians.
Customer Onboarding Specialist
The customer onboarding specialist is responsible for onboarding new customers and capable of reviewing a high volume of KYC/ KYB submissions.
You have mastered all of the foundational processes including preliminary investigations and are able to perform them with no supervision. You are responsible for: verifying documents, making sure that all requirements are met, and conducting preliminary and more complex investigations such as whitelisting under supervision when needed. Therefore, you work closely with the fraud and customer support teams to escalate and help resolve customer issues. You have also taken on additional responsibilities to expand your role such as call shadowing with new team members, documenting processes in Notion, etc.
You are passionate about KYC and the customer experience. You always come up with new ideas to help improve and streamline processes.
You will
- Engage with business customers to gather and verify onboarding documents, ensuring compliance with AML regulations and our internal policies.
- Conduct comprehensive online investigations of business customers, including money service businesses, crypto companies, and financial service providers, to understand their business models and regulatory landscapes fully.
- Analyze business plans, flow of funds, and AML compliance policies of potential clients to assess risks and compliance.
- Communicate onboarding requirements and compliance policies to business customers clearly and professionally, ensuring they understand and meet all necessary criteria.
- Work closely with the compliance and customer support teams to streamline the onboarding process for business customers, identifying and implementing improvements to enhance efficiency and customer satisfaction.
- Utilize technology to organize, track, and analyze onboarding data, setting and monitoring KPIs to generate insights and drive improvements in the onboarding experience.
Must have
- Proven experience in onboarding business customers in the financial services sector, with a strong emphasis on crypto companies, money service businesses, and financial service providers.
- Extensive knowledge of AML compliance, with hands-on experience in analyzing and implementing AML policies and procedures.
- Demonstrated ability to conduct thorough online investigations of businesses, assess compliance with regulatory requirements, and effectively communicate complex requirements to a business audience.
- Proficiency in technology with the ability to leverage software and systems to improve the onboarding process, track performance, and generate data-driven insights.
- Strong analytical and problem-solving skills, with the ability to manage a high volume of onboarding cases without compromising on quality or compliance.
- Minimum 3 years of relevant experience in compliance, customer onboarding, or a similar role within the crypto or fintech industry.
- Crypto experience is required, demonstrating a deep understanding of the crypto industry's unique challenges and opportunities in the context of customer onboarding and compliance.
Nice to have
- Bilingual
- Certified Anti-Money Laundering Specialist (CAMS) certification
- Availability to work on weekends in Eastern Standard Time Zone when required
Why join?
- Be part of a groundbreaking journey: you'll live on the frontier of financial innovation. Bitcoin is rewriting the rules, and Shakepay is at the forefront.
- Impact and scale: with only 2% of Canadians on Shakepay, the potential for growth is massive. You can help us bring Shakepay and bitcoin to all Canadians.
- Rewarding benefits: we offer competitive compensation (every shaker owns stock options), benefits (health, dental, paramedical, disability, etc), and generous vacation time.
- Embrace continuous learning: ambitious individuals with an insatiable thirst for knowledge will feel at home. Working at Shakepay means you'll be working in an environment that encourages constant growth and development.
- Get paid in bitcoin: choose to take a percentage of your salary in the hardest, soundest money the world has ever known.
- Work remote: work from anywhere in Canada. If you're in Montreal or Toronto, you can also work from our offices.
We understand that potential can be just as valuable as experience. If you're eager to learn, grow, and contribute to the mission but worry that you may not have the “right” experience, we still want you to apply. We encourage applications from everyone, regardless of background and life experience. We’re firm believers that a little bit of slope makes up for a lot of y-intercept.
Fluency in English is required due to the percentage of English-speaking customers and the nature of our platform, which is available to all Canadians.
How much do crypto jobs pay?
The salaries for cryptocurrency jobs vary widely depending on the specific role, industry, location, experience, and other factors
However, in general, cryptocurrency jobs tend to pay relatively well compared to other industries
Here are some examples of average salaries for popular cryptocurrency jobs:
- Blockchain Developer: The average salary for a blockchain developer in the US is around $105,000 per year, with salaries ranging from $60,000 to $180,000 per year.
- Cryptocurrency Analyst: The average salary for a cryptocurrency analyst in the US is around $85,000 per year, with salaries ranging from $50,000 to $135,000 per year.
- Cryptocurrency Trader: The average salary for a cryptocurrency trader in the US is around $95,000 per year, with salaries ranging from $40,000 to $180,000 per year.
- Marketing and PR Manager: The average salary for a marketing and PR manager in the US is around $77,000 per year, with salaries ranging from $43,000 to $128,000 per year.
- Crypto Lawyer: The average salary for a crypto lawyer in the US is around $120,000 per year, with salaries ranging from $70,000 to $200,000 per year.
Is crypto jobs legit?
Yes, cryptocurrency jobs are generally legitimate, and the industry has created many job opportunities over the years
As the cryptocurrency industry has grown, it has attracted a significant number of legitimate businesses and organizations that require talented individuals to work in various roles, such as blockchain development, cryptocurrency analysis, trading, marketing, public relations, law, and compliance, among others
However, as with any industry, there are also fraudulent job postings and scams that try to take advantage of people looking for work
It is essential to be cautious and thoroughly research any company or job opportunity before applying or accepting a position
You should always verify that the job posting is from a legitimate company and never provide sensitive personal or financial information without ensuring that the opportunity is genuine
To avoid scams, you can do the following:
- Research the company before applying for a job or accepting a job offer. Check the company's website, social media, and reviews to ensure that it is legitimate.
- Verify the job posting and contact information. Ensure that the email, phone number, or website listed in the job posting is valid.
- Don't pay for a job or training. A legitimate company will not ask you to pay for a job or training.
- Be wary of job offers that sound too good to be true. If a job offer promises a high salary or unrealistic benefits, it could be a scam.
What careers are there in crypto?
The market of cryptocurrency jobs has grown rapidly in recent years, creating a wide range of career opportunities in various sectors
Here are some of the careers in crypto that you can explore:
- Blockchain Consultant: Consultants offer advice to businesses and organizations that are exploring the implementation of blockchain technology. They help with strategic planning, implementation, and optimization.
- Blockchain Developer: Developers are responsible for creating and maintaining blockchain-based applications and smart contracts. They need to have experience in coding languages like Solidity, C++, and Python.
- Crypto Compliance Officer: These professionals ensure that businesses operating in the crypto industry comply with relevant laws and regulations.
- Crypto Journalist: A journalist who specializes in reporting on cryptocurrencies and the blockchain industry. They write news articles, feature stories, and analysis.
- Crypto Lawyer: Lawyers who specialize in the crypto industry help navigate complex regulatory and legal frameworks.
- Cryptocurrency Analyst: An analyst researches and analyzes cryptocurrencies and the market trends. They provide insights on trading, investments, and risk management.
- Cryptocurrency Educator: Educators help individuals and businesses understand the concepts and technicalities of cryptocurrencies and the blockchain technology.
- Cryptocurrency Trader: Traders buy and sell cryptocurrencies on exchanges, making profits by predicting market movements.
- Marketing and PR Manager: These professionals are responsible for promoting crypto projects, managing the brand's online presence, and building community engagement.
Can you make a career out of cryptocurrency?
Yes, it is possible to make a career out of cryptocurrency
The cryptocurrency industry has grown rapidly in recent years, and there are now many job opportunities available in various sectors related to blockchain and digital currencies
Some of the most common career paths in cryptocurrency include blockchain development, cryptocurrency trading, cryptocurrency analysis, marketing and public relations, and cryptocurrency journalism
There are also roles in cryptocurrency consulting, law, and compliance, among others
To pursue a career in cryptocurrency, it is important to have a strong understanding of the technology and how it works
This may require education or training in computer science, economics, or finance, depending on the specific career path you choose
Additionally, keeping up with the latest developments in the industry is crucial to stay competitive and relevant
As with any career, success in the cryptocurrency industry also requires a strong work ethic, dedication, and a willingness to continuously learn and adapt to new developments
While the industry is still relatively new and rapidly evolving, it has the potential to offer exciting and rewarding career opportunities for those who are passionate about the technology and willing to put in the effort to succeed.
What is crypto jobs?
Crypto jobs refer to employment opportunities in the cryptocurrency industry
This can include jobs related to the development of cryptocurrency technology, such as blockchain development, as well as jobs in crypto-related companies, such as exchanges or payment processing firms
Some examples of crypto jobs include blockchain engineers, crypto traders, and compliance specialists
These jobs often require specialized knowledge and expertise in the field of cryptocurrencies and blockchain technology.