| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Elwoodtechnologies | Remote |
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Technical Account Manager - Singapore About Elwood Elwood Technologies is a FCA regulated firm that provides end-to-end institutional-grade digital asset Execution, Liquidity Access and Portfolio Monitoring & Risk Management Software. Built with institutions for institutions, Elwood’s EMS offers best available price execution, smart order routing and algorithmic tooling alongside a traditional finance grade Portfolio Management System. Built by industry experts with decades of combined experience in investment management and digital technology, we are now looking for a Head of Legal to contribute to the overall legal strategy and risk management of the organisation. Job Description Elwood is seeking a Technical Account Manager (TAM) to join our expanding global team. With Technical Account Managers currently based in London, New York, and Singapore, this role supports our mission to deliver 24/7 world-class service to clients operating in the digital asset ecosystem. As a TAM, you will serve as the primary technical point of contact for our clients—ensuring their success through proactive support, solution design, and close collaboration with our Product and Engineering teams. You will be instrumental in resolving complex issues, shaping product feedback loops, and delivering seamless customer experiences. This is a fantastic opportunity for someone with a strong technical foundation and client-facing experience who is excited about blockchain, digital assets, and the technologies powering next-generation financial systems.
Provide timely, high-quality support to Elwood clients via live chat, email, and other communication channels.
Own, investigate, and resolve complex technical issues, escalating where appropriate and ensuring end-to-end issue resolution.
Collaborate closely with Engineering, Product and Sales teams to provide structured client feedback and contribute to product improvement.
Manage, triage, and respond to Tier 1–3 technical support cases and client escalations.
Gather and document client requirements, translating them into clear technical or product requests.
Assist in customer onboarding and act as a trusted technical advisor throughout the client lifecycle.
Create and maintain high-quality support documentation and internal knowledge base articles.
Continuously improve support workflows, tools, and processes to enhance customer experience and internal efficiency.
Represent Elwood in external discussions with third-party vendors, partners, or integration stakeholders as needed.
Essential Skills & Experience
Proven experience in a client-facing technical role such as Technical Account Manager, Solutions Engineer, or Technical Support Engineer.
Solid understanding of APIs, technical integrations, and front-to-back trading system workflows.
Familiarity with financial markets, particularly FX or macro products; experience with valuation, risk, or pricing concepts is a plus.
Passion for blockchain, cryptocurrencies, and the rapidly evolving digital assets landscape.
Strong problem-solving skills with a logical, analytical mindset.
Excellent verbal and written communication skills; capable of clearly explaining complex concepts to both technical and non-technical audiences.
Proactive and client-focused, with a strong sense of ownership and accountability.
Ability to perform under pressure in a high-growth, dynamic environment.
Team player who thrives in collaborative settings.
Desirable Skills
Working knowledge of Python and/or SQL for basic data analysis, issue debugging, or system querying.
Experience with customer success platforms, support ticketing systems (e.g., Zendesk, Jira), or technical documentation tools.
Previous experience in fintech, crypto trading platforms, or blockchain infrastructure providers.
Qualifications and previous work experience
Bachelor’s degree in Computer Science, Engineering, Finance, or a related field (or equivalent practical experience).
2+years Prior experience working in financial technology, capital markets, or blockchain-enabled platforms is highly desirable.
What we offer: 💵 Competitive salary and compensation packages 🍎 Fully paid medical and discounted dental schemes for employees and their family ✈️ Generous time off + bank holidays 🍼 Enhanced parental leave for all employees who have been with the company for one (1) year 🍔 Weekly Grab allowance to use in the office of up to S$75 💪 Discounted gym scheme 🐕 Employee Assistance Programme 📚 Paid study leave and personal leave Why Elwood?
Join a Series A FinTech company and help shape the future of finance A startup with deep financial backing and a strong market presence Our platform is enabling institutional access to the most exciting growth opportunity in Finance Work with a modern technology stack and help solve high impact problems Strong client focused team with a diverse background We’re a Global company and have modern, centrally based offices in London, New York and Singapore
How much do crypto jobs pay?
The salaries for cryptocurrency jobs vary widely depending on the specific role, industry, location, experience, and other factors
However, in general, cryptocurrency jobs tend to pay relatively well compared to other industries
Here are some examples of average salaries for popular cryptocurrency jobs:
- Blockchain Developer: The average salary for a blockchain developer in the US is around $105,000 per year, with salaries ranging from $60,000 to $180,000 per year.
- Cryptocurrency Analyst: The average salary for a cryptocurrency analyst in the US is around $85,000 per year, with salaries ranging from $50,000 to $135,000 per year.
- Cryptocurrency Trader: The average salary for a cryptocurrency trader in the US is around $95,000 per year, with salaries ranging from $40,000 to $180,000 per year.
- Marketing and PR Manager: The average salary for a marketing and PR manager in the US is around $77,000 per year, with salaries ranging from $43,000 to $128,000 per year.
- Crypto Lawyer: The average salary for a crypto lawyer in the US is around $120,000 per year, with salaries ranging from $70,000 to $200,000 per year.
Is crypto jobs legit?
Yes, cryptocurrency jobs are generally legitimate, and the industry has created many job opportunities over the years
As the cryptocurrency industry has grown, it has attracted a significant number of legitimate businesses and organizations that require talented individuals to work in various roles, such as blockchain development, cryptocurrency analysis, trading, marketing, public relations, law, and compliance, among others
However, as with any industry, there are also fraudulent job postings and scams that try to take advantage of people looking for work
It is essential to be cautious and thoroughly research any company or job opportunity before applying or accepting a position
You should always verify that the job posting is from a legitimate company and never provide sensitive personal or financial information without ensuring that the opportunity is genuine
To avoid scams, you can do the following:
- Research the company before applying for a job or accepting a job offer. Check the company's website, social media, and reviews to ensure that it is legitimate.
- Verify the job posting and contact information. Ensure that the email, phone number, or website listed in the job posting is valid.
- Don't pay for a job or training. A legitimate company will not ask you to pay for a job or training.
- Be wary of job offers that sound too good to be true. If a job offer promises a high salary or unrealistic benefits, it could be a scam.
What careers are there in crypto?
The market of cryptocurrency jobs has grown rapidly in recent years, creating a wide range of career opportunities in various sectors
Here are some of the careers in crypto that you can explore:
- Blockchain Consultant: Consultants offer advice to businesses and organizations that are exploring the implementation of blockchain technology. They help with strategic planning, implementation, and optimization.
- Blockchain Developer: Developers are responsible for creating and maintaining blockchain-based applications and smart contracts. They need to have experience in coding languages like Solidity, C++, and Python.
- Crypto Compliance Officer: These professionals ensure that businesses operating in the crypto industry comply with relevant laws and regulations.
- Crypto Journalist: A journalist who specializes in reporting on cryptocurrencies and the blockchain industry. They write news articles, feature stories, and analysis.
- Crypto Lawyer: Lawyers who specialize in the crypto industry help navigate complex regulatory and legal frameworks.
- Cryptocurrency Analyst: An analyst researches and analyzes cryptocurrencies and the market trends. They provide insights on trading, investments, and risk management.
- Cryptocurrency Educator: Educators help individuals and businesses understand the concepts and technicalities of cryptocurrencies and the blockchain technology.
- Cryptocurrency Trader: Traders buy and sell cryptocurrencies on exchanges, making profits by predicting market movements.
- Marketing and PR Manager: These professionals are responsible for promoting crypto projects, managing the brand's online presence, and building community engagement.
Can you make a career out of cryptocurrency?
Yes, it is possible to make a career out of cryptocurrency
The cryptocurrency industry has grown rapidly in recent years, and there are now many job opportunities available in various sectors related to blockchain and digital currencies
Some of the most common career paths in cryptocurrency include blockchain development, cryptocurrency trading, cryptocurrency analysis, marketing and public relations, and cryptocurrency journalism
There are also roles in cryptocurrency consulting, law, and compliance, among others
To pursue a career in cryptocurrency, it is important to have a strong understanding of the technology and how it works
This may require education or training in computer science, economics, or finance, depending on the specific career path you choose
Additionally, keeping up with the latest developments in the industry is crucial to stay competitive and relevant
As with any career, success in the cryptocurrency industry also requires a strong work ethic, dedication, and a willingness to continuously learn and adapt to new developments
While the industry is still relatively new and rapidly evolving, it has the potential to offer exciting and rewarding career opportunities for those who are passionate about the technology and willing to put in the effort to succeed.
What is crypto jobs?
Crypto jobs refer to employment opportunities in the cryptocurrency industry
This can include jobs related to the development of cryptocurrency technology, such as blockchain development, as well as jobs in crypto-related companies, such as exchanges or payment processing firms
Some examples of crypto jobs include blockchain engineers, crypto traders, and compliance specialists
These jobs often require specialized knowledge and expertise in the field of cryptocurrencies and blockchain technology.