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Commercial Operations Manager, Iron
London
Operations – Business Operations /
Full Time /
Remote
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About us
We’re building API-first stablecoin payment rails - simplifying and accelerating payments by connecting banks, payment platforms, stablecoin issuers, wallets, and exchanges, making money transfers faster and more efficient.
The Crux of the Role
We’re looking for a generalist operator who can own high-priority business development and commercial initiatives. You’ll support our partner integration efforts, manage inbound interest, and ensure our go-to-market engine runs smoothly. You’ll also lead key cross-functional projects-working directly with the Head of Operations, CEO, and Product to bring new initiatives to life. This is a hands-on, execution-heavy role that combines commercial awareness with project management discipline. You should be someone who thrives on ambiguity, enjoys building from scratch, and can move fluidly between tactical work and strategic thinking.
- Given the nature of our product, experience in banking, DeFi, or Web3 is essential, along with a strong understanding of how these ecosystems function
- You should be highly adaptable, proactive, and comfortable navigating technical conversations.
Responsibilities
- Own the design and improvement of internal commercial processes across the partner lifecycle-from lead to go-live to expansion
- Manage and qualify inbound interest
- Support and advance deal conversations
- Keep the commercial pipeline organized and moving—owning next steps, follow-ups, and coordination
- Build light-touch internal processes around BD, referrals, and commercial comms
- Project manage high-priority commercial programs, such as new corridor launches, strategic partnerships, or pricing changes
- Own the planning, stakeholder alignment, and end-to-end delivery of key external-facing workstreams
- Identify and fill gaps in how we run commercial execution-whether it's improving communication, tightening timelines, or driving accountability
- Work closely with Product Ops, Compliance, Engineering, and Legal to make sure our commercial initiatives land cleanly
- Step in wherever momentum is needed to unblock or accelerate high-value projects
About You
- Previous startup experience and within high-growth environments, ideally in business operations, partnerships, program management, and strategic programs
- Strong project management and execution skills-you’re structured, persistent, and outcome-oriented
- Experience in banking, DeFi, or general payments
- Ability to manage technical conversations, even if you’re not an engineer yourself
- Hands-on, execution-driven mindset - you get things done without waiting for perfect processes
- Ability to push teams forward, challenge assumptions, and navigate ambiguity
- Comfortable working cross-functionally with engineering, product, and customer-facing teams
Offer
Remote working and flexible hours.
Competitive package.
Hardware.
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How do I get a job at DeFi?
Getting a job in the DeFi (decentralized finance) industry can be a competitive process, but there are a few steps you can take to increase your chances of finding a job in this field:
- Build up your skills and knowledge: To work in DeFi, you'll likely need to have a strong understanding of blockchain technology, as well as other related technologies such as smart contracts and cryptocurrency. Consider taking online courses or earning a degree in a relevant field to build up your skills and knowledge.
- Network with industry professionals: Attend meetups and conferences related to DeFi and make connections with professionals in the industry. Networking can be a valuable way to learn about job openings and get your foot in the door at a DeFi company.
- Create a strong online presence: Many DeFi companies will look at your online presence (such as your LinkedIn profile and personal website) when considering you for a job. Make sure to showcase your skills and accomplishments online and keep your profile up to date.
- Apply for relevant job openings: Keep an eye out for job openings at DeFi companies and apply for positions that align with your skills and experience. Apply for DeFi Jobs without Experience. Tailor your resume and cover letter to the specific job you're applying for and highlight any relevant experience or skills you have.
- Consider internships or volunteer work: DeFi Internships or volunteer work can be a great way to get your foot in the door and gain valuable experience in the DeFi industry. Many companies also offer internships to students, so consider applying for an internship if you're still in school.
- Be persistent: keep trying if you don't get a job right away. It can take time to find the right opportunity, but with the right skills and determination, you can land a job in the DeFi industry.