Job Position | Company | Posted | Location | Salary | Tags |
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Coinhako | Ho Chi Minh City, Vietnam | $16k - $36k | |||
Ledger | Paris, France | $18k - $27k | |||
Quadrant | Singapore, Singapore |
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Binance | Singapore, Singapore |
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Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Satoshis Games | Madrid, Spain | $25k - $35k | |||
SideShift.ai | Remote | $60k - $90k | |||
SideShift.ai | Remote | $60k - $90k | |||
SideShift.ai | Remote | $50k - $80k | |||
Chainfir Capital | Shanghai, China | $0k | |||
Mythical Games | Brighton, United Kingdom | $40k - $90k | |||
Tron | San Francisco, CA, United States | $76k - $10k | |||
The Foundation for Art & Blockchain | Austin, TX, United States | $0k | |||
Blocklead | Web 3 Solutions & Consulting | San Francisco, CA, United States | $0k | |||
Tattd | New York, NY, United States | $0k | |||
Binance | Dubai, United Arab Emirates |
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This job is closed
ABOUT US
Founded in 2014, Coinhako is a market-leading platform for access to Digital Assets like Bitcoin. Headquartered in Singapore, we specialize in on-and-off ramp services for digital assets with local currencies, and we are present in multiple countries across the Asia Pacific.
Coinhako platform was founded by Singaporean entrepreneurs in Silicon Valley, and we are backed by prominent investors such as Tim Draper, Josh Jones, as well as established venture capital firms such as Boost VC.
We are a group of people who have been inspired by how technology has changed the way people live, work and entertain in the last 2 decades. The boom will go too high, we believe, driven by the sharing economy, and it is Artificial Intelligence.
Our Customer Support Representative is responsible to deliver timely, accurate, and professional customer service to all customers. This position is mainly responsible for: receiving and resolving user inquiries and transaction-related matters, being a contact point between customers and other departments, analyzing and providing the best solutions, and following the escalation process to ensure problems get resolved and issues are addressed at the right level.
Currently, we are looking for 1 interns to build User Operation team more stronger with requirements and benefits below.
YOUR ROLE
- Provide customer support and resolve issues via various channels
- Develop customer relationships, promote users retention and loyalty through identifying customersâ needs and feedback
- Support other business units with regards to customersâ requests and concerns
- Optimize and streamline operations procedures to improve the process of resolution and key performance indicators
- Use customer insight and root cause analysis to identify product improvements and present these to stakeholders
- Take minutes during meetings and report
- Bring fresh perspectives to the table
OUR EXPECTATION
- Degree holder preferably in Business Management or any other related fields
- Pleasant personality and good attitude
- Flexibility, Open-mindedness and result-oriented individual
- No experience required
- Knowledge of cryptocurrencies or wider Fintech services/products will be a plus
WHAT'S IN FOR YOU
- MacBook or high-end laptop for working
- Working in a professional, friendly, well-equipped environment both with foreigners and Vietnamese.
- Extensive on job training, you will always have a chance to work with new emerging technologies
- Intern allowance is provided
How do I start a Web3 career?
If you're interested in starting a career in Web3, here are a few steps you can take:
- First, it's important to gain a solid understanding of the underlying technologies that make up the Web3 ecosystem, such as blockchain, cryptography, and decentralized networks. You can do this by reading books and articles, taking online courses, or attending workshops and conferences.
- Next, you'll want to build a portfolio of projects that showcase your skills and knowledge. This can include creating dApps (decentralized applications) using blockchain platforms such as Ethereum, contributing to open-source projects, or writing articles and tutorials on Web3-related topics.
- Networking is also an important part of any career, and the Web3 space is no exception. Attend meetups and conferences, join online communities, and make connections with other professionals in the field. This can help you learn from others, share your own expertise, and potentially find job opportunities.
- Finally, consider getting certified in Web3 technologies. There are several organizations that offer certification programs, which can help demonstrate your proficiency and set you apart from other candidates in the job market.