Fintech Jobs in Web3

About the company

Founded in 2016, Crypto.com today serves over 10 million customers with the world’s fastest growing crypto app, along with the Crypto.com Visa Card — the world’s largest crypto card program — the Crypto.com Exchange and Crypto.com DeFi Wallet. Recently launched, Crypto.com NFT is the premier platform for collecting and trading NFTs, carefully curated from the worlds of art, design, entertainment and sports.

Crypto.com is built on a solid foundation of security, privacy and compliance and is the first cryptocurrency company in the world to have ISO/IEC 27701:2019, CCSS Level 3, ISO27001:2013 and PCI:DSS 3.2.1, Level 1 compliance, and independently assessed at Tier 4, the highest level for both NIST Cybersecurity and Privacy Frameworks.

With over 2,600 people in offices across the Americas, Europe and Asia, Crypto.com is accelerating the world’s transition to cryptocurrency. Find out more: https://crypto.com

About the role

Crypto.com is looking for a dynamic, experienced Head of Operations for Ireland. This position is critical to the continued success of the business. The Head of Operations will work alongside our Ireland General Manager. This role holds the PCF-1 and PCF-42 functions and therefore candidates must be satisfied they meet minimum requirements of Central Bank of Ireland fitness and probity rules in respect of a PCF holder.

The successful candidate should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise.

In this role, your responsibilities will include:

• Working closely with the Ireland General Manager and management team to ensure business goals are being achieved and regulatory requirements are met.
• Working with the Ireland Head of Compliance and Ireland Head of Risk and their respective teams to ensure card and payments products are fully compliant with all local regulatory requirements.
• Working with the Ireland Head of Compliance and Ireland Head of Risk and their respective teams to implement outsourcing policies and procedures, oversee outsourcing agreements and monitor day-to-day outsourced activities.
• Working closely with the General Manager and management team of Ireland to set and/or implement policies, procedures and systems to both fulfill compliance requirements and deliver a superior customer experience.
• Gaining an in-depth understanding of operational risks (including technology security risk, operational resilience).
• Monitoring internal and external business, regulatory and technology environments to identify new or emerging risks and verify remediation of issues as applicable.
• Monitoring and track operational performance of business operations in Ireland and outsourcing
• Continuously improving operations to maximize effectiveness and efficiency through data driven decision making.
• Conducting business analysis on current trends, competitors and developments in both the crypto and financial market.
• Establishing strong working relationships across Crypto.com’s functions and management levels, working collaboratively and independently.

• 8+ years’ experience in the Financial Services sector with proven experience (3+ years) as a head of function or similar, preferably in regulated institutions.
• Proven track record in outsourcing oversight in a regulated environment including policies and procedures development and monitoring day-to-day outsourced activities.
• A deep understanding of operational risk and the overall regulatory environment in the sector
• Analytical thinking and business acumen along with the ability to assimilate a large amount of information to identify data driven action plans
• Ability to work within and lead a cross functional team., including ability to establish and maintain effective working relationships at all organization levels.
• Excellent skills in communicating ideas both verbally and in written form in a clear, concise, and professional manner with all levels of management
• General business skills, financial management and planning skills, and long-term vision.
• Understands internal/external partner and customer needs, establishing credibility and building positive relationships
• Strong time management skills, attention to detail, analytical, negotiation, and problem solving skills.
• Project management skills; ability to prioritize and complete tasks in a timely manner.

• We offer an attractive compensation and benefits package working in a cutting-edge field of Fintech.
• Flat team. Work side by side with the co-founding team
• Huge responsibilities from Day 1. Be the owner of your own learning curve. The possibilities are limitless and depend on you.
• You get to work in a very dynamic environment and be part of an international team.