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Operations Manager - Sales Management
Support the Chief of Staff and Head of Global Sales in running sales operations across key markets. This role combines operational coordination, performance analysis, AI-enabled reporting, and cross-functional follow-up to help sales teams operate efficiently and improve results.
What you'll do
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Monitor sales associate performance, transactions, pipeline activity, and operational bottlenecks.
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Build and maintain accurate dashboards and recurring performance reports.
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Analyze sales trends and identify reasons for underperformance or process gaps.
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Track adoption and effectiveness of internal sales tools, including AI-enabled tools.
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Partner with the Sales AI team on data quality, handoffs, reporting needs, and tool improvements.
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Coordinate sales trainings, meetings, follow-ups, and operational communications.
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Manage sales-related follow-ups with Legal, Compliance, and other internal stakeholders.
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Maintain organized records, action trackers, and status updates across initiatives.
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Support broader commercial and strategic projects led by the Chief of Staff.
What we expect from you
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Experience in sales operations, commercial operations, business operations, analytics, or a similar role.
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Strong spreadsheet, dashboarding, and analytical ability; comfortable working with performance metrics.
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Highly organized, detail-oriented, and reliable with follow-through.
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Comfortable coordinating across distributed teams and multiple functions.
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Interest in AI-enabled workflows and willingness to use AI tools for automation and insight generation.
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Experience in fintech, payments, crypto, e-commerce, or high-growth technology is a plus.
What does a sales in web3 do?
As a sales in the field of web3, the individual would be responsible for selling web3 products and services to clients
This would involve identifying potential clients, building relationships with them, and presenting the benefits of the web3 products and services in a way that is compelling and relevant to the client's needs
The salesperson would also be responsible for negotiating contracts and pricing with clients, as well as providing support and guidance throughout the sales process
Additionally, the salesperson may be involved in developing sales strategies and tactics, and tracking and analyzing sales data to identify trends and opportunities for improvement
Overall, the main responsibility of a salesperson in the web3 field is to drive sales and revenue for the company.