Web3 Jobs with 401(k) plan

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Job Position Company Posted Location Salary Tags

Alchemy

Remote

$120k - $300k

Gemini

Remote

$355k - $444k

Gemini

Remote

$269k - $336k

Sony Music Entertainment US

United States

$90k - $150k

Alchemy

Remote

$95k - $290k

Polygon Labs

Remote

$86k - $180k

Figure

Reno, NV, United States

$57k - $72k

Henderson Scott

New York, NY, United States

$130k - $170k

Austin Werner

San Francisco, CA, United States

$105k - $120k

Gemini

New York, NY, United States

$95k - $119k

Whatnot

San Francisco, CA, United States

Gemini

New York, NY, United States

$158k - $198k

0x

San Francisco, CA, United States

$95k - $230k

FalconX

Remote

$160k - $265k

Gemini

New York, NY, United States

$66k - $75k

Whatnot

Los Angeles, CA, United States

$81k - $84k

CleanSpark

Georgia

$27k

CleanSpark

Georgia

Figure

San Francisco, CA, United States

$174k - $261k

Bitcoin Depot

Atlanta, GA, United States

0x

San Francisco, CA, United States

$85k - $150k

Whatnot

San Francisco, CA, United States

$180k - $230k

Franklin Templeton

New York, NY, United States

$65k - $80k

Alchemy
$120k - $300k
Remote
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The Role

Our Customer Engineering team works closely with Alchemy's customers to ensure a great user experience to help them maximize the value they get from the platform. You will manage the relationship from the start to ensure a smooth on-boarding experience and set up customers for ongoing success. You will ensure prompt and effective resolution of questions, problems, and requests. You will use your first-hand knowledge of our customers to inform our product roadmap and aggregate feedback to product and engineering teams.

In this role specifically, you will work directly with our Account Abstraction and Wallet Services team to provide hands on product specific customer support, scale this support system, and shape feedback into product decisions.

This role is meant for someone with a technical background who is looking to work with multiple sides of the business, with the main focus on delivering results for customers.

What You'll Do:

  • Provide hands on technical support within the Account Abstraction product vertical
  • Deliver a stellar customer experience
  • Scale support through internal tooling and runbooks as well as contribute to devX improvements
  • Understand customer needs and how to meet unique challenges and goals
  • Determine gaps and new features we should build to iterate and improve our offering, partnering with internal teams to drive long term solutions
  • Be the voice of the customers
  • Build and maintain ongoing relationships with complex stakeholders, both internally and externally
  • Work in a quickly changing environment
  • Drive referrals from our customers

What We're Looking For:

  • 1+ years of experience in a software development role
  • Technical degree
  • Experience and interest in Account Abstraction / Wallet Services
  • Strong analytical skills
  • Ability to understand and troubleshoot complex technical issues
  • Strong communication skills with internal and external stakeholders
  • Excellent people skills to monitor and measure customer performance
  • Interest in technology, blockchain, crypto
  • Experience with blockchain a large plus
  • Founded a company or built side projects, a plus
  • Experience in startups, a plus

More on the Role:

Alchemy is committed to offering competitive compensation, including base salary as well as equity. Additionally, Alchemy offers comprehensive medical, dental, and vision coverage, as well as other benefits such as 401k and unlimited flexible time off.

The base salary range for this position is estimated to be between $120,000 - $300,000 annually. Please note this range reflects base salary only, and does not include bonus, equity, or benefits. Your salary will be determined by various factors, including relevant experience, skill set, qualifications, and other business needs.

What is 401(K) plan?

A 401(k) plan is a type of employer-sponsored retirement savings plan that allows workers to save and invest for their retirement on a tax-deferred basis

Contributions to a 401(k) plan are made through payroll deductions and are generally invested in a variety of financial instruments, such as stocks, bonds, and mutual funds

The tax-deferred nature of the 401(k) plan means that the money you contribute to the plan is not subject to income tax until you withdraw it in retirement, which can help you save more for retirement

Many employers also offer matching contributions to their employees' 401(k) plans, which can help boost your retirement savings even more.