Crypto Customer Support Jobs

GSR is a leading market-making and programmatic trading company in the exciting and fast-evolving world of cryptocurrency trading. We provide sophisticated execution and liquidity services to token projects, institutional and HNW investors, and crypto exchanges.

We are looking for an Infrastructure Support Engineer who can be responsible for supporting highly available systems across a diverse technology stack. 

GSR's Infrastructure Support Engineer's are responsible for supporting our internal users across the number of technologies that we use, a mixture of self-hosted and managed services, resolving complex issues that have been escalated from the enterprise tech team, providing RCA and incident reporting.

You will work on GSR’s systems engineering and performance, configuration management, and the day to day technology operations. 

Founded in 2013, we specialize in providing liquidity, risk management and structured products to institutional participants in the digital asset ecosystem. Our team of veteran finance and technology executives from Goldman Sachs, Two Sigma, Citadel, Blackstone and Tower Research among others, has developed one of the world’s fastest and most robust trading platforms. 

GSR works with token issuers, traders, investors, miners, and more than 50 cryptocurrency exchanges around the world. As a founding member of The Association for Digital Asset Markets (ADAM), GSR is also a leader in establishing and maintaining industry standards and protocols to support the healthy development and evolution of the global digital assets serving key exchanges and clients globally. GSR is an international company with operations in the USA, Europe and Asia. 

GSR is proudly an Equal Employment Opportunity employer. We do not discriminate based upon any applicable legally protected characteristics such as race, religion, colour, country of origin, sexual orientation, gender, gender identity, gender expression or age. We operate a meritocracy, all aspects of people engagement from the decision to hire or promote as well as our performance management process will be based on the business needs and individual merit, competence in the role.

Learn more about us at www.gsr.io.