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| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
BloXroute Labs | Hong Kong, Hong Kong | $84k - $90k | |||
Solayer Labs | South Korea | $84k - $107k | |||
Coinbase | Remote | $90k - $106k | |||
Coinbase | Remote | $112k - $156k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
SORAMITSU | Tokyo, Japan | $67k - $80k | |||
Chaoslabs | Remote | $105k - $120k | |||
Coinmarketcap | Remote | $84k - $90k | |||
Pocket Protector Labs | Remote | $200k - $300k | |||
Flow Foundation | Remote | $16k - $21k | |||
Decentralized Perpetual Exchange | Remote | $48k - $72k | |||
Lightblocks | Tel Aviv, Israel | $72k - $79k | |||
Gate.io | APAC | $68k - $100k | |||
Gate.io | APAC | $63k - $72k | |||
STON.fi | Remote | $54k - $87k | |||
Keyrock | Brussels, Belgium | $36k - $55k |
bloXroute is seeking a dynamic and experienced Customer Success Manager in the APAC region to join our winning team. In this role you will be the primary point of contact for our customers ensuring they achieve their business objectives through bloXroute’s products and services. This is a unique opportunity to work closely with the bloXroute Business team at a company with cutting-edge technology. Part of this role will involve onboarding new customers, providing ongoing support, and driving customer satisfaction and retention.
Responsibilities
- Guide new customers through the onboarding process
- Conduct training sessions and educate customers on services and best practices
- Act as a point of contact for customer inquiries ensuring timely and effective resolution
- Understand customers’ business goals and provide strategic technical guidance
- Work closely with Engineering team on learning new services
Requirements
- 3+ years of proven experience in customer success or a related role
- Deep understanding of blockchain technology, DeFi and the cryptocurrency ecosystem
- Exceptional communication, collaboration and presentation skills with the ability to build rapport and trust with customers
- Proven problem solving skills and proactive approach to addressing customers needs
- Ability to work independently in a fast-paced environment
- Fluency in English; proficiency in additional APAC languages
How do I get a job at DeFi?
Getting a job in the DeFi (decentralized finance) industry can be a competitive process, but there are a few steps you can take to increase your chances of finding a job in this field:
- Build up your skills and knowledge: To work in DeFi, you'll likely need to have a strong understanding of blockchain technology, as well as other related technologies such as smart contracts and cryptocurrency. Consider taking online courses or earning a degree in a relevant field to build up your skills and knowledge.
- Network with industry professionals: Attend meetups and conferences related to DeFi and make connections with professionals in the industry. Networking can be a valuable way to learn about job openings and get your foot in the door at a DeFi company.
- Create a strong online presence: Many DeFi companies will look at your online presence (such as your LinkedIn profile and personal website) when considering you for a job. Make sure to showcase your skills and accomplishments online and keep your profile up to date.
- Apply for relevant job openings: Keep an eye out for job openings at DeFi companies and apply for positions that align with your skills and experience. Apply for DeFi Jobs without Experience. Tailor your resume and cover letter to the specific job you're applying for and highlight any relevant experience or skills you have.
- Consider internships or volunteer work: DeFi Internships or volunteer work can be a great way to get your foot in the door and gain valuable experience in the DeFi industry. Many companies also offer internships to students, so consider applying for an internship if you're still in school.
- Be persistent: keep trying if you don't get a job right away. It can take time to find the right opportunity, but with the right skills and determination, you can land a job in the DeFi industry.