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Senior People Operations & Analytics Manager
Remote - EMEA
Operations – Operations /
FTE /
Remote
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At Matter Labs, we believe freedom drives progress and prosperity. We don’t see ourselves as a company, but as a team aligned around a single mission: to advance personal freedom for all (see ZK Credo).
To achieve this goal, we’re building zkSync — a credibly neutral, fully open source technology stack and network on top of Ethereum, which is owned and governed by its community. We use advanced cryptography called zero-knowledge proofs to scale Ethereum infinitely without compromising on security or decentralization. With a world-class team, a community of over 1M supporters across Twitter + Discord, and hundreds of millions $ in funding, we have abundant resources to accomplish the mission.
The Role
We’re looking for a Senior People Operations & Analytics Manager to lead and drive operational efficiency and data-driven decision-making across our People function. You will work very closely with the Business Ops and People Ops teams, and collaborate cross-functionally with Finance and Legal to ensure seamless execution of projects.
This role requires someone who can balance high-level strategic thinking with detailed, hands-on execution. You’ll need to bring a strong business-oriented approach to People Operations, focusing on data accuracy, compliance, and impactful decision-making.
This role is perfect for someone who thrives in fast-paced, high-growth environments, can work independently, and is comfortable driving major projects that impact the entire company. This role requires a strong focus on detail, logic/problem-solving, and execution.
What You'll Be Doing
- Compensation/Token Subject Matter Expert: Become the expert on token pool planning, compliance, and allocations. Partner with Finance, Legal, Operations, and external vendors on compensation and token strategy.
- People Analytics & Operations Excellence: Develop and maintain people analytics dashboards, tracking key metrics like headcount, retention, and benefits usage. Lead strategic initiatives to improve People Operations processes.
- Business & Finance Partnership: Work with Finance to deliver payroll, benefits, and cost analysis, including 401k reporting, benefits cost-benefit analysis, flexible time off analysis, etc.
- HR Data Management & System Improvements: Maintain 100% data accuracy and integrity within HR systems (HiBob), ensuring efficient reporting and seamless compliance monitoring.
- Policy Development & Benchmarking: Drive policy development on topics such as parental leave and offsite guidelines. Ensure alignment with the company’s long-term strategy through strong documentation and benchmarking.
- EOR Provider Assessment: Lead the evaluation of external HR service providers (e.g., Deel, Toku) to optimize service quality and cost-effectiveness.
- Cross-functional Collaboration: Collaborate with leadership and various departments to ensure seamless communication and execution of people initiatives.
What We Look For in You
- 7+ years of demonstrated experience in People Operations & Analytics or a similar analytical & operational role
- Ideally a strong understanding of compensation, token allocation, and compliance, ideally with experience managing token or equivalent equity programs (RTUs, RSUs, etc.).
- Proficient in HR systems (HiBob) and data analytics tools, with expertise in developing and analyzing KPIs.
- Experience working cross-functionally in fast-paced, high-growth startup/scale-up environments, ideally in remote or asynchronous setups.
- Ability to independently identify operational gaps and implement data-driven solutions.
- Proven financial and operational acumen, capable of managing payroll, benefits, and compensation analytics with a focus on driving business impact.
- Excellent problem-solving skills and a proactive, methodical approach to policy development and benchmarking.
Working at Matter Labs
At Matter Labs, you have the freedom to work how you want, when you want, and from where you want. All positions are 100% remote (with optional travel to team and/or industry events). We operate in lean and nimble teams, with no time tracking and minimum bureaucracy. We move fast. Only results matter. We will provide you with everything you need to learn, grow, and be productive.
Our results-only environment means anyone who believes in our mission can join us, regardless of background, sexual orientation, race, gender, and age. Both our team and community are made up of people from diverse backgrounds. That's why, out of politeness and respect, we refrain from opinions on politics, religion, or sex at the workplace.
We designed our culture around the tenants of freedom and ownership. This ethos will underpin our positive-sum community as we evolve toward full decentralization.
What we Offer
- Competitive compensation
- Equity and token packageÂ
- 100% coverage for health, dental, and vision InsuranceÂ
- 16 weeks of parental leave
- Flexible paid time offÂ
- Company closure weeks 1-2x per year
- $2000 USD work equipment stipend
- $300 USD monthly co-working allowanceÂ
- Company offsites 1-2x per year
- $500 USD learning & development stipendÂ
- 401k plan for US EmployeesÂ
Don't meet every single requirement? That's ok. At Matter Labs, we think big with a long-term view and encourage you to apply even if you don't think you check every box in the job description.
If this role resonates with you, please apply now.
Read more about working at Matter Labs here.
Important: We are remote-first, operating in the timezones between UTC-5 (Latam and Atlantic Coast) to UTC+7 (South-East Asia).
Please click here for our applicant privacy notice.
To all recruitment agencies: Matter Labs does not accept agency resumes. Please do not forward resumes to our jobs alias, Matter Labs employees, or any other organisation location. Matter Labs is not responsible for any fees related to unsolicited resumes. Read our full policy here.
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Recruiter job description
As a Recruiter, you will be responsible for identifying, attracting, and hiring top talent for our organization
This includes sourcing and screening candidates, conducting interviews, and negotiating offers
You will also be responsible for building and maintaining relationships with potential candidates and industry professionals, as well as staying up-to-date on market trends and industry best practices
To be successful in this role, you should have excellent communication and interpersonal skills, the ability to think strategically and solve problems, and a strong attention to detail
You should also have a deep understanding of web3 technologies and the ability to assess technical skills and fit for various roles
What does a recruiter in web3 do? Recruiters in the web3 space are responsible for identifying, attracting, and hiring top talent for web3-related organizations
This typically involves sourcing and screening candidates, conducting interviews, negotiating offers, and building and maintaining relationships with potential candidates and industry professionals
Recruiters in the web3 space also need to have a deep understanding of web3 technologies and the ability to assess technical skills and fit for various roles
Requirements:
- 3+ years of experience in technical recruiting, preferably in the web3 space
- Proven track record of successfully placing candidates in technical roles
- Strong network of industry contacts and the ability to build relationships with potential candidates
- Excellent communication and interpersonal skills
- Ability to think strategically and solve problems
- Strong attention to detail
- Deep understanding of web3 technologies and the ability to assess technical skills and fit for various roles