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Payment Sales Specialist
Mexico, Mexico City / Costa Rica, San José / Brazil, Sao Paulo
Business Development – Business Development /
Remote
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Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
Responsibilities
- Review and analyze cardholder dispute claims, gather evidence, and communicate with users to ensure timely and fair resolutions.
- Collaborate with partners and internal teams to resolve disputes within regulatory deadlines and identify potential fraud.
- Support compliance by monitoring merchant activity, analyzing data, and escalating suspicious patterns to protect the ecosystem.
- Assist in resolving critical card and pay program queries, working closely with cross-functional teams.
- Lead process improvements, document SOPs, and perform operational tasks to enhance Pay & Card service efficiency.
Requirements
- Strong analytical and problem-solving skills with attention to detail and ability to manage multiple priorities.
- Excellent communication skills to engage effectively with customers, partners, and internal teams.
- Proactive mindset with experience or interest in payments, card operations, or compliance preferred.
- Organized and detail-oriented, capable of documenting processes and driving continuous improvements.
- Ability to work in a fast-paced environment and meet regulatory deadlines.
- Bachelor’s degree or equivalent experience in business, finance, operations, or related fields.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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What does a blockchain developer do?
A blockchain developer is a software developer who specializes in the development of applications that make use of blockchain technology
Some of the responsibilities of a blockchain developer may include:
- Designing and implementing smart contracts.
- Creating and maintaining the infrastructure that supports the blockchain network, and developing user-facing applications that make use of the blockchain.
- Additionally, a blockchain developer may also be responsible for researching and staying up-to-date with the latest developments in blockchain technology, in order to ensure that their applications are secure and efficient.