Crypto Jobs

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Job Position Company Posted Location Salary Tags

Okcoin

Malta

$36k - $72k

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Turnt Gaming

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Okcoin

San Francisco, CA, United States

$45k - $75k

Customer Service Representative

Okcoin
$36k - $72k estimated
56 Sliema, Sliema, Malta
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Who We Are

Okcoin is one of the world’s largest and fastest growing cryptocurrency exchanges. We help millions of people buy and sell bitcoin, and over 30 other crypto assets every day — but our work is a whole lot more than that. We’re building an inclusive future of finance, one that opens new opportunities to learn financial literacy, store value, and build wealth for everyone.
Ready to help the next billion people experience the future of finance with us? Come on board. We have offices in San Francisco, Miami, Malta, Hong Kong, Singapore and Japan.

About the Team:

The Customer Service team plays an important role in providing solutions and collecting feedback from our customers for better improvement. As the front liner, we are the voice to the company from our customers..

About the Opportunity:

The successful candidate will think big about the future of crypto and how you can bring individual investors and institutions into the crypto economy more quickly. You will possess the ability and willingness to balance customer needs with business priorities.

At your core, you’ll thrive in a fast-paced, collaborative, process-driven environment and be able to adapt and adjust plans on-the-fly. You must also have strong prioritisation skills and willingness to roll up one's sleeves to get the job done.

What You’ll Be Doing:

  • To undertake any tasks delegated by the Assistant Manager/Manager/Team Leader and global site team.
  • To identify areas for service and procedural improvement and make recommendations to the Assistant Manager/Manager and Team Leader.
  • To participate fully in the team, taking part in regular team meetings, buzz sessions, giving feedback and ideas to colleagues and to the Assistant Manager /Manager/Team Leader.
  • To escalate any queries or unresolved issues to Level 2/Team Leader and as advised by the operations management, which cannot be completed within the agreed procedures.
  • To handle all inquiries/issues from global customers.
  • To handle complaints and feedback related to websites, products, platforms, and services, etc.
  • Strong people skills: Ability to navigate difficult situations and stay calm under pressure.
  • Solutions mindset: passion to find the right solution for Customer, and resolve the issue overcoming obstacles; good cost-efficient decision making.
  • Excellent time management: ability to multi-task to solve issue for Customers, while managing time.
  • Polished delivery: ability to communicate in a structured and professional manner.

What We Look For In You:

  • Excellent command of spoken and written English with additional at least 1 additional language
  • Strong customer service skills, highly motivated team-player.
  • Knowledge of digital asset exchange/trading.
  • Demonstrated ability to motivate others and achieve results.
  • Fast typing skills (at least 40 words per minute).
  • Basic computer knowledge: MS Office, MS Outlook and Internet Explorer and others applications like GA.
  • Inbound call centre customer service-related work experience is preferred.
  • Willing to work on shift rotation

Okcoin Statement:

Okcoin is committed to equal employment opportunities regardless of race, colour, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status.

How much do crypto jobs pay?

The salaries for cryptocurrency jobs vary widely depending on the specific role, industry, location, experience, and other factors

However, in general, cryptocurrency jobs tend to pay relatively well compared to other industries

Here are some examples of average salaries for popular cryptocurrency jobs:

  1. Blockchain Developer: The average salary for a blockchain developer in the US is around $105,000 per year, with salaries ranging from $60,000 to $180,000 per year.
  2. Cryptocurrency Analyst: The average salary for a cryptocurrency analyst in the US is around $85,000 per year, with salaries ranging from $50,000 to $135,000 per year.
  3. Cryptocurrency Trader: The average salary for a cryptocurrency trader in the US is around $95,000 per year, with salaries ranging from $40,000 to $180,000 per year.
  4. Marketing and PR Manager: The average salary for a marketing and PR manager in the US is around $77,000 per year, with salaries ranging from $43,000 to $128,000 per year.
  5. Crypto Lawyer: The average salary for a crypto lawyer in the US is around $120,000 per year, with salaries ranging from $70,000 to $200,000 per year.

Is crypto jobs legit?

Yes, cryptocurrency jobs are generally legitimate, and the industry has created many job opportunities over the years

As the cryptocurrency industry has grown, it has attracted a significant number of legitimate businesses and organizations that require talented individuals to work in various roles, such as blockchain development, cryptocurrency analysis, trading, marketing, public relations, law, and compliance, among others

However, as with any industry, there are also fraudulent job postings and scams that try to take advantage of people looking for work

It is essential to be cautious and thoroughly research any company or job opportunity before applying or accepting a position

You should always verify that the job posting is from a legitimate company and never provide sensitive personal or financial information without ensuring that the opportunity is genuine

To avoid scams, you can do the following:

  1. Research the company before applying for a job or accepting a job offer. Check the company's website, social media, and reviews to ensure that it is legitimate.
  2. Verify the job posting and contact information. Ensure that the email, phone number, or website listed in the job posting is valid.
  3. Don't pay for a job or training. A legitimate company will not ask you to pay for a job or training.
  4. Be wary of job offers that sound too good to be true. If a job offer promises a high salary or unrealistic benefits, it could be a scam.

What careers are there in crypto?

The market of cryptocurrency jobs has grown rapidly in recent years, creating a wide range of career opportunities in various sectors

Here are some of the careers in crypto that you can explore:

  1. Blockchain Consultant: Consultants offer advice to businesses and organizations that are exploring the implementation of blockchain technology. They help with strategic planning, implementation, and optimization.
  2. Blockchain Developer: Developers are responsible for creating and maintaining blockchain-based applications and smart contracts. They need to have experience in coding languages like Solidity, C++, and Python.
  3. Crypto Compliance Officer: These professionals ensure that businesses operating in the crypto industry comply with relevant laws and regulations.
  4. Crypto Journalist: A journalist who specializes in reporting on cryptocurrencies and the blockchain industry. They write news articles, feature stories, and analysis.
  5. Crypto Lawyer: Lawyers who specialize in the crypto industry help navigate complex regulatory and legal frameworks.
  6. Cryptocurrency Analyst: An analyst researches and analyzes cryptocurrencies and the market trends. They provide insights on trading, investments, and risk management.
  7. Cryptocurrency Educator: Educators help individuals and businesses understand the concepts and technicalities of cryptocurrencies and the blockchain technology.
  8. Cryptocurrency Trader: Traders buy and sell cryptocurrencies on exchanges, making profits by predicting market movements.
  9. Marketing and PR Manager: These professionals are responsible for promoting crypto projects, managing the brand's online presence, and building community engagement.

Can you make a career out of cryptocurrency?

Yes, it is possible to make a career out of cryptocurrency

The cryptocurrency industry has grown rapidly in recent years, and there are now many job opportunities available in various sectors related to blockchain and digital currencies

Some of the most common career paths in cryptocurrency include blockchain development, cryptocurrency trading, cryptocurrency analysis, marketing and public relations, and cryptocurrency journalism

There are also roles in cryptocurrency consulting, law, and compliance, among others

To pursue a career in cryptocurrency, it is important to have a strong understanding of the technology and how it works

This may require education or training in computer science, economics, or finance, depending on the specific career path you choose

Additionally, keeping up with the latest developments in the industry is crucial to stay competitive and relevant

As with any career, success in the cryptocurrency industry also requires a strong work ethic, dedication, and a willingness to continuously learn and adapt to new developments

While the industry is still relatively new and rapidly evolving, it has the potential to offer exciting and rewarding career opportunities for those who are passionate about the technology and willing to put in the effort to succeed.

What is crypto jobs?

Crypto jobs refer to employment opportunities in the cryptocurrency industry

This can include jobs related to the development of cryptocurrency technology, such as blockchain development, as well as jobs in crypto-related companies, such as exchanges or payment processing firms

Some examples of crypto jobs include blockchain engineers, crypto traders, and compliance specialists

These jobs often require specialized knowledge and expertise in the field of cryptocurrencies and blockchain technology.