| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Cryptio | London, United Kingdom | $101k - $102k | |||
Ethena Labs | Remote | $126k - $135k | |||
SkyTrade | Remote | $45k - $75k | |||
Coinpusher | Remote | $80k - $120k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Parker Group Inc | New York, NY, United States | $108k - $111k | |||
CoW DAO | Remote |
| |||
Momentum | Remote | $110k - $180k | |||
Triton | United States | $54k - $90k | |||
Panoramic Hills Capital | New York, NY, United States | $64k - $90k | |||
XDC Ventures (XVC.TECH) | New York, NY, United States | $19k - $24k | |||
Gemini | New York, NY, United States | $92k - $132k | |||
Binance | Vietnam |
| |||
Asymmetric Research | Remote | $84k - $90k | |||
Triton One | Remote |
| |||
Petal | New York, NY, United States | $91k - $99k |
The role & opportunity
Weâre Cryptio. We build infrastructure to bring financial integrity to the crypto economy. Weâve raised $26m from tier-1 investors (Point Nine, 1kx, Tim Draper, Alven, Ledger Cathay) and partner with clients like Circle, Uniswap, and the Government of El Salvador.
Weâre hiring Customer Support Executives (UK), crypto native problem solvers who will help some of the worldâs largest institutions, stablecoin issuers, and DeFi projects get the most out of Cryptioâs enterprise grade back office platform.
What youâll do
This isnât just answering tickets. Itâs about becoming the go to expert for our customers, guiding them through complex issues, and shaping how we scale Customer Operations.
Deliver fast, empathetic, effective support via Plain
Partner with Product, Engineering, and Sales to resolve issues and surface customer insights
Report bugs, share feature requests, and champion the customerâs voice in product discussions
Develop deep product expertise and help teammates with best practices and workarounds
Own projects that improve our processes, documentation, and help center experience
Drive measurable improvements to time to resolution and customer confidence
Weâre looking for someone who
Is crypto native and can walk through an on chain transaction (for example on Etherscan)
Thrives on complexity over volume and is comfortable owning a tough ticket for days if needed
Communicates clearly and over communicates in remote settings, with a strong bias to action
Has excellent customer communication skills and enjoys digging into technical details
Is coachable, takes ownership, and shows initiative
Bonus experience with accounting, reconciliation, or finance workflows
Why youâll love this role
You will work with leading names in stablecoins, DeFi, and banking, helping them navigate crypto finance with confidence
You will be more than support and act as a builder who improves our processes, tools, and customer experience
You will collaborate with Product, Sales, and Engineering to influence roadmap and CX
You will see a wide range of business models across the crypto economy including exchanges, custodians, wallets, foundations, miners, and gaming
Ramp up is intense in a good way with mentorship, structured feedback, and a team that has your back
Interview process
Talent Screen (30 min)
Hiring Manager Interview (30 min) focused on problem solving, crypto literacy, and remote communication
Take home case based on a realistic support scenario
Case walkthrough (60 min) where you present your approach and thought process
Offer
Location
UK based, remote first with optional time in the London office
Tools
Plain
Linear
Excel
Notion
Slack
Interested in helping institutions adopt crypto with confidence?
Weâd love to hear from you.
â Cryptio
How do I get a job at DeFi?
Getting a job in the DeFi (decentralized finance) industry can be a competitive process, but there are a few steps you can take to increase your chances of finding a job in this field:
- Build up your skills and knowledge: To work in DeFi, you'll likely need to have a strong understanding of blockchain technology, as well as other related technologies such as smart contracts and cryptocurrency. Consider taking online courses or earning a degree in a relevant field to build up your skills and knowledge.
- Network with industry professionals: Attend meetups and conferences related to DeFi and make connections with professionals in the industry. Networking can be a valuable way to learn about job openings and get your foot in the door at a DeFi company.
- Create a strong online presence: Many DeFi companies will look at your online presence (such as your LinkedIn profile and personal website) when considering you for a job. Make sure to showcase your skills and accomplishments online and keep your profile up to date.
- Apply for relevant job openings: Keep an eye out for job openings at DeFi companies and apply for positions that align with your skills and experience. Apply for DeFi Jobs without Experience. Tailor your resume and cover letter to the specific job you're applying for and highlight any relevant experience or skills you have.
- Consider internships or volunteer work: DeFi Internships or volunteer work can be a great way to get your foot in the door and gain valuable experience in the DeFi industry. Many companies also offer internships to students, so consider applying for an internship if you're still in school.
- Be persistent: keep trying if you don't get a job right away. It can take time to find the right opportunity, but with the right skills and determination, you can land a job in the DeFi industry.