Discord Moderator Jobs

Company Overview:

Zignaly is a pioneering platform focused on democratizing wealth generation through innovative blockchain-based solutions. By leveraging cutting-edge technology and intuitive design, Zignaly aims to break down traditional barriers to financial prosperity, making it accessible to everyone, regardless of their financial background or expertise.

Mission:

Our mission is to enable wealth generation for everyone. We achieve this by providing access to wealth managers, simplifying complex financial applications, and fostering a community where financial freedom is attainable for all.

Accountabilities

1. Community Engagement:

• Actively manage and engage with the Zignaly community on Telegram, Discord, and secondary platforms like Reddit.

• Respond to community inquiries promptly, providing support and fostering discussions that enhance the user experience.

• Create and share relevant content, including updates, articles, and event promotions, to keep the community informed and engaged.

2. Security and Moderation:

• Monitor community channels to identify and address potential security threats, such as scams and phishing attempts.

• Implement and enforce community guidelines to maintain a safe and positive environment.

• Use platform-specific tools to manage user permissions, moderate discussions, and prevent spam.

3. Content Strategy:

• Collaborate with the marketing team to develop and execute community content strategies that resonate with our audience.

• Organize and host community events, such as AMAs and webinars, to boost engagement and strengthen community bonds.

• Gather feedback from the community to inform content and engagement strategies, ensuring they align with user needs and company goals.

4. Reporting and Analysis:

• Provide weekly and monthly reports on community activity, engagement metrics, and any incidents.

• Analyze community trends and feedback to suggest improvements to engagement strategies and community management practices.

5. Collaboration and Communication:

• Work closely with the Community Manager Supervisor to align community management efforts with broader business objectives.

• Maintain open lines of communication with the marketing, product, and customer support teams to ensure a unified approach to community engagement.

• Participate in regular strategy meetings to review metrics and plan upcoming initiatives.

Domains

• Community management and engagement

• Content creation and strategy

• Security and moderation

• Reporting and analysis

Metrics

• Growth in community engagement and participation

• Reduction in incidents related to scams and security threats

• Success of community events based on participation and feedback

• Alignment of community management efforts with overall company goals

Policies

• Adhere to Zignaly’s values: Transparency, Speed, Trust, Teamwork, Communication, Manager of One, Community Focus

• Ensure compliance with relevant community management guidelines and best practices.

• For this role will be needed to work during weekends.
  
  

Qualifications

• 3+ years of experience in managing online communities, preferably in the Web3 or cryptocurrency space.

• Proven track record of successfully managing Telegram and Discord communities.

• Strong communication and problem-solving skills with the ability to handle challenging situations effectively.

• Familiarity with content creation tools and community management platforms.
  

Skills:

• Excellent written and verbal communication skills

• Proficiency in managing community tools on Telegram, Discord, and other platforms

• Strong analytical skills with the ability to interpret engagement metrics and community feedback

• Effective project management and organizational skills
  

Attributes:

• Self-motivated and proactive with a strong sense of ownership and accountability

• Ability to thrive in a fast-paced, dynamic environment

• Passionate about community building and engagement

What We Offer:

• Competitive annual salary ranging from $8,000 to $10,000 (USD).
• Fully remote work environment.
• Opportunity to work in a cutting-edge industry.
• Collaborative and inclusive work culture.
• Professional growth and development opportunities.