Layer 2 Jobs
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| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Binance | Canada |
| |||
thirdweb | San Francisco, CA, United States | $72k - $100k | |||
Matter Labs | London, United Kingdom | $63k - $75k | |||
Art Blocks Inc. | United States | $72k - $90k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Art Blocks | Remote | $72k - $90k | |||
Stellar Development Foundation | San Francisco, CA, United States | $165k - $205k | |||
Monad Labs | New York, NY, United States | $150k - $200k | |||
Seedify | Remote | $72k - $75k | |||
| | Singapore, Singapore | $72k - $168k | |||
| | Singapore, Singapore | $72k - $168k | |||
Compound | United States | $72k - $75k | |||
Windranger Labs | Singapore, Singapore | $84k - $90k | |||
Matter Labs | London, United Kingdom | $74k - $80k | |||
Matter Labs | London, United Kingdom | $54k - $72k | |||
Matter Labs | London, United Kingdom | $74k - $80k |
Binance
This job is closed
Customer Services Specialist- Spot coverage
Canada /
Operations, Strategy & Project Management – Operations /
Full-time Onsite or Remote
/ Hybrid
Apply for this job
Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?
Responsibilities
- Build and maintain an efficient 24*7 L2 CS support process
- Is responsible for investigating and resolving customer issues timely from external or internal communities on the spot trading business
- High responsibility in continuous improvement in service quality and efficiency
- Strong collaboration, communication and interaction with all stakeholders including customers, product managers, developer and management team
- Analyse service ticket data, and follow possible maintenance for system-level improvement
- Very flexible with capability to prioritize multiple tasks and deadlines to facilitate well in a fast-paced, rapidly evolving organization
- Monitor risk/operations alert and resolve issues related to daily operations
Requirements
- As a team, able to work in shift and provide 24/7 coverage for customer service function and alert management
- Excellent customer service and communication skills
- Fluent in both English and Chinese
- Ability to work in both a team environment and autonomously
- Demonstrate a high degree of honesty, integrity and confidentiality with a strong sense of responsibility and team work spirit
- Strong passion to provide support to customers
- Strong proficiency in both English and Mandarin
Working at Binance
• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
• Fast moving, challenging and unique business problems
• International work environment and flat organisation
• Great career development opportunities in a growing company
• Possibility for relocation and international transfers mid-career
• Competitive salary
• Flexible working hours, Casual work attire
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
Apply for this job
What is the meaning of Layer 2?
Layer 2 in the context of cryptocurrency and blockchain technology refers to a secondary framework or protocol that is built on top of an existing blockchain system (the main chain or Layer 1)
The primary purpose of Layer 2 solutions is to solve the scalability and speed issues that many blockchains face, especially those that have become popular and heavily used, like Ethereum
Here are the key aspects of Layer 2 solutions:
- Scalability Enhancement: They help in scaling the main blockchain by handling transactions off the main chain. This reduces the burden on the main chain, allowing for faster and cheaper transactions.
- Types of Layer 2 Solutions: There are various forms of Layer 2 solutions, including state channels, sidechains, plasma chains, and rollups. Each has its own mechanism for interacting with the main chain and handling transactions.
- State Channels: These involve two parties engaging in numerous transactions outside of the main chain, which are then consolidated into a single transaction. This is especially useful for situations where multiple transactions occur between the same parties.
- Sidechains: These are separate blockchains that are connected to the main chain via a two-way peg. They operate independently and can have their own consensus mechanisms but are secured by the main chain.
- Plasma Chains: Plasma chains are similar to sidechains but with a more hierarchical structure. They report back to the main chain regularly and are optimized for mass transaction handling.
- Rollups: Rollups process and store transaction data on a sidechain but post transaction data to the main chain. They come in two varieties: optimistic rollups and zk-rollups, each with its own method of transaction verification.
- Security Considerations: While Layer 2 solutions are generally secure, they can have different security models compared to the main chain. This is an important consideration for users and developers.
- Impact on User Experience: For end-users, Layer 2 solutions can greatly improve the experience by reducing transaction fees and increasing transaction speeds.
- Adoption and Development: Many blockchain projects are actively developing Layer 2 solutions to enhance their networks. This is an ongoing area of innovation in the blockchain space.