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| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Ava Labs | Seoul, South Korea | $98k - $110k | |||
Stellar Development Foundation | San Francisco, CA, United States | $125k - $155k | |||
DFINITY | Switzerland | $84k - $115k | |||
Jito Labs | United States | $200k - $240k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Presto | Remote | $74k - $150k | |||
Gelato | Remote | $105k - $120k | |||
Manta Network, Powered by p0x labs | Remote | $98k - $112k | |||
21.co | New York, NY, United States | $150k - $200k | |||
Ripple | Singapore, Singapore | $90k - $100k | |||
Rome Protocol | New York, NY, United States | $150k - $250k | |||
WOO | Taipei, Taiwan | $72k - $75k | |||
OpenTensor | Remote | $118k - $500k | |||
Aperture Finance | Mountain View, CA, United States | $150k - $200k | |||
Paxos | Remote | $84k - $105k | |||
QuickNode | Miami, FL, United States | $180k - $200k |
We currently have an excellent opportunity to add a Senior Solutions Engineer to help us support our growth for our AvaCloud clients in the Asia-Pacific region. This role will be an integral team member to ensure continued success of our clients deploying web3 applications on AvaCloud.
WHAT YOU WILL DO
- Monitor, support and deliver active client implementations to ensure SLAs are met
- Produce applications to monitor and alert on client implementations
- Work closely with client technical teams to optimize deployments
- Develop reports on capacity, availability and performance of implementations
- Support the Korea team in planning and implementations of new releases
- Optimize Avalanche AvaCloud deployment process and identify opportunities for improvement
- Identify and troubleshoot issues in AvaCloud operations and maintenance, provide solutions and/or escalate tickets to development teams
- Drive AvaCloud upgrade cycles
- Produce new dashboards to improve AvaCloud monitoring and alerting capabilities
- Assess/analyze customer insights, issues and needs and provide timely feedback to internal stakeholders
- Influence feature enhancements, new feature development and roadmap prioritization
- Perform duties during APAC business hours and quickly assess and respond to any alerts or incidents in order to maintain SLA limits
- Perform on call support for regional clients
WHAT YOU WILL BRING
- Bachelor’s degree in computer science or related field
- 2+ years of technical experience in the area of blockchain technology and deep technical understanding of the Avalanche Platform and Subnets
- Ability to navigate highly dynamic and complex deployment environments with ease
- Ability to clearly and precisely communicate detailed information with clients and internal stakeholders
- Deep understanding of modern back end technologies and tools (Kubernetes, Datadog, PagerDuty, Terraform)
- Experience with Go, Rust and/or Javascript preferred
- Experience with collaboration tools like Github, Jira, Confluence
- Fluent in written and spoken Korean and proficient in English
#LI-Remote #LI-TW1