Community Manager Jobs in Web3

Responsibilities

We are seeking passionate, dedicated people to join as a Community Growth Manager - Southeast Asia. As the Community Growth Manager for Southeast Asia , you will have the opportunity to grow community team from the ground up. You will be responsible for developing the partnerships and conversations with our community that will drive user engagement and spark exciting conversations over the coming years. 

 Job Description

· Be responsible for managing crypto-native company channels such as Discord, Twitter, Telegram and more. 

· Implement thoughtful social media strategies to increase engagement & followers 

· Stay up-to-date with the latest industry and digital trends Responding to customer inquiries & comments on social platforms in a timely manner 

· Build relationships with the online community 

· Monitor and provide feedback on engagement/conversation via social media channels to leadership

· Listening, tracking, & moderating community platforms such as forums, social media, and Discord to understand user sentiment about the product

· Monitoring community engagement to provide recommendations on marketing optimisation

· Develop effective marketing and brand communication plans and campaigns to expand Popoo’s digital footprint and brand awareness 

· Generate and maintain a conversation in all communities.

· Set up, build and manage community accounts of platforms like Reddit and other relevant applications.

· Respond to comments and users queries in a timely manner

· Monitor and report on feedback and online comments and reviews

· Lead experiments that help scale our community programs and their impact

· Report on the health of our community servers, and make recommendations for improvement

· Responsible for managing all moderators on communities

· Building and executing a strategy to drive community growth and engagement

· Organize and participate in events to build community and boost brand awareness

· Coordinate with Marketing, PR and Communications team members and suppliers to ensure brand consistency

· Liaise with Development and Business Development departments to stay updated on new products and features

· Build relationships with users, potential customers, industry professionals and journalists

Qualifications

• Deep understanding of web3, ideally with a focus on NFTs and GameFi communities specifically in southeast asia (Phillipines, Vietnam, Thailand, Indonesia)
• A passion for decentralization and blockchain technology, building and nurturing online communities with localized strategies and deep understanding of crypto native community building tactics for Southeast Asia. 
• 3+ years of experience in community management or related field
• Proven track record of building and engaging communities
• Strong understanding of the web3 ecosystem and its key players
• Excellent communication and relationship-building skills
• Experience with social media management and analytics tools
• Advanced level of English proficiency - both written and spoken, ideal proficiency in Filipino, Vietnamese, Thai.
• High levels of emotional intelligence support intellectual curiosity, professionalism, and dynamic conversation to creatively structure partnerships in different way
• An ardent supporter of diversity and inclusion