Discord Moderator Jobs

About Crypto.com

Founded in 2016, Crypto.com today serves over 10 million customers with the world’s fastest growing crypto app, along with the Crypto.com Visa Card — the world’s largest crypto card program — the Crypto.com Exchange and Crypto.com DeFi Wallet. Recently launched, Crypto.com NFT is the premier platform for collecting and trading NFTs, carefully curated from the worlds of art, design, entertainment and sports.

Crypto.com is built on a solid foundation of security, privacy and compliance and is the first cryptocurrency company in the world to have ISO/IEC 27701:2019, CCSS Level 3, ISO27001:2013 and PCI:DSS 3.2.1, Level 1 compliance, and independently assessed at Tier 4, the highest level for both NIST Cybersecurity and Privacy Frameworks.

With over 2,600 people in offices across the Americas, Europe and Asia, Crypto.com is accelerating the world’s transition to cryptocurrency. Find out more: https://crypto.com

Role summary

As User community manager, you act as the advocate of the DeFi user community and you engage creatively with the user community in order to educate and empower them when it comes to adopting DeFi and GameFi Dapps.

Responsibilities:

• You create user-related content such as tutorials, FAQ lists, and engage with the user community in order to localize content in many languages.
• You publish video tutorials and organize panel discussions on Twitter and Youtube in order to inform and educate the user community.
• You seed content and discussions in the user communities in order to keep them active and valuable.
• You are active on Discord, Telegram, Reddit, Youtube and Twitter in order to engage with users via their preferred.
• You build relationships with influencers and key voices in the community.
• You work with our Content team in order to create viral marketing campaigns on Twitter, participate in Reddit forums, facilitate conversation and events among users.
• You are part of a cross-functional team that includes the product teams, the product marketing managers, content & social media teams, and developer relations in order to create and refine the user experience.
• You constantly feed the team with documented user feedback collected from user communities.
• You travel occasionally to crypto / blockchain conferences in order to network with key influencers and educate users about DeFi and DeFi Dapps.

• You have 4+ years of work experience in a comparable role at a consumer software product company.
• Intricate knowledge on DeFi, blockchain, and cryptocurrencies
• You are passionate about helping end-users and find it fulfilling to help millions of them to use DeFi better.
• You have a track record of writing or producing best-in-class content for end-users.
• You are known as someone who is authentic and creative and can be funny or quirky on occasion.
• You are fluent in English and ideally at least one other language.
• Self-motivated, independent, strong team player

• Attractive compensation package
• Working in a cutting-edge field of Fintech.
• Huge responsibilities from Day 1. Be the owner of your own learning curve. The possibilities are limitless and depend on you
• You get to work in a very dynamic environment and be part of an international team
• You will get to have involvement in developing content from scratch, alongside a talented team