Virtual Assistant Jobs in Web3

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Job Position Company Posted Location Salary Tags

Luno

Cape Town, South Africa

$81k - $85k

Animoca Brands Limited

Hong Kong, Hong Kong

$98k - $180k

Chainlink Labs

Remote

Thesis*

Atlanta, GA, United States

$72k - $85k

SwissBorg

Lausanne, Switzerland

$41k - $80k

Binance

Asia

Catena

Remote

$91k - $105k

Advanced Blockchain AG

Zug, Switzerland

$72k - $85k

Bitso

Latin America

$81k - $85k

Coinmarketcap

Remote

$81k - $85k

Figure

New York, NY, United States

$103k - $129k

Copper.co

London, United Kingdom

$22k - $90k

Binance

Dubai, United Arab Emirates

Further Ventures

Dubai, United Arab Emirates

$81k - $85k

Bitpanda

Vienna, Austria

$58k - $90k

Executive Assistant

Luno
$81k - $85k estimated

This job is closed

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. We don’t do memecoins.

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.



About the team:

This role sits within the Executive Support Team which is responsible for supporting the Executive Leadership Team at Luno. This is a role you will be able to make your own with the opportunity to develop a strategic partnership with the global leaders you’ll be supporting as well as getting involved with their projects and teams.

The role in a nutshell:

In this newly created role based in London, we’re looking for an Executive Assistant to provide support to our Chief Financial Officer and Chief Executive Officer.

Your mission will be:

  • Acting as the information hub for the CFO and CEO, utilising your strong judgement to handle requests in order of priority and managing this information flow via email, Slack and face-to-face when in the office.
  • Act as an effective barometer for incoming issues to determine levels of urgency and the appropriate course of action in collaboration with the wider Executive Support team.
  • You will be integral to the successful running of their teams, using your strong organisational and project management skills. This will be achieved by supporting their daily operations, including:
  • Providing meeting support by handling their dynamic and ever evolving schedules and giving them time back in their day. This will be through organising internal and external meetings across different time zones, coordinating candidate interviews, resolving calendar conflicts before they arise, and compiling the required prepwork, agendas and follow-ups on delegated actions.
  • Proactively remind your leaders about upcoming meetings, tasks and deadlines.
  • With previous skills honed using Google Workspace products, assist with preparing, formatting and editing internal documents, building presentations and reports.
  • At Luno we love to have fun while working so your experience coordinating events will come in handy for team building as well as regional socials; effectively partnering with cross-functional teams and managing deadline pressures while providing proactive updates.
  • Compiling expense claims and credit card reconciliations.
  • Coordinating travel arrangements including detailed itineraries, booking international flights, accommodation, visas where required, and general logistics to ensure the Executive Team member has a successful trip abroad.

A little about you:

  • You are an experienced Executive Assistant, having previously supported multiple executives at C-level.
  • Have previously been part of a start-up or fast-growing global organisation.
  • Able to prioritise in a fast-paced, dynamic environment - bonus if you have experience working across multiple time zones!
  • You have the ability to write and communicate on the behalf of your leaders, showing exceptional writing and verbal communication skills.
  • Proven ability to handle confidential information with discretion.
  • Strong attention to detail, driving projects to completion under deadlines.
  • Friendly, transparent, articulate and driven to succeed.
  • Someone who has a bias for action and can get things done with limited supervision.
  • Solid understanding and experience using Google Workplace, Slack and video conferencing tools i.e. Google Meet, Zoom, Teams etc.

Life at Luno:

  • Forward-thinking and ambitious team that values diversity, hard work, and the continuous quest for excellence.
  • Remote but reachable work policy gives you the freedom to choose between working from home or the office.
  • Improve body and mind, with excellent private medical insurance.
  • Access to Learnably and our additional learning platforms for your personal and professional development.
  • Generous maternity / paternity and even paw-ternity for your furry friend.
  • Annual Inspiration Day in addition to your annual leave which increases based on your length of service! Plus the option to buy and sell leave.
  • A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts.
  • Free lunch and snacks.
  • 0 fees with Luno from the day you start.*
  • *Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not negatively discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



Is virtual assistant good for beginners?

Working as a virtual assistant can be a good option for beginners looking for flexible work, as long as they possess the necessary basic skills and are willing to learn and adapt

It can be an excellent way to gain a wide range of experiences while building a skill set that can be valuable in many careers

However, there are a few things to consider:

  1. Skill Set: At a minimum, virtual assistants generally need good organization and communication skills, and a basic understanding of common tools like email, calendar software, and office applications. If you're a beginner in the workforce, you might need to develop these skills.
  2. Self-Directed Learning: As a virtual assistant, you might need to learn new tools or systems quickly. If you're comfortable with self-directed learning and problem-solving, this can be an advantage.
  3. Client Management: You'll likely need to manage your own clients, which involves not just doing the work, but also setting expectations, communicating effectively, and handling any issues or problems that come up.
  4. Marketing Your Services: If you're freelancing, you'll also need to find your own clients. This can involve marketing your services, networking, and selling yourself.
  5. Business Management: If you're freelancing, you'll also be running your own business. This can involve things like setting your rates, tracking your income and expenses, and potentially paying self-employment taxes.
  6. Variety of Tasks: One of the advantages of being a virtual assistant is the variety of tasks you might work on, which can keep the job interesting and allow you to develop a wide range of skills.
  7. Work Flexibility: The ability to work from home (or anywhere) and often set your own hours can be a big advantage, especially for those who need a flexible schedule.

Can anyone become a virtual assistant?

Yes, technically anyone can become a virtual assistant, but being successful in the role requires certain skills, characteristics, and potentially, specific knowledge or expertise depending on the services offered

Here are some of the key skills and traits often needed:

  1. Organization: Virtual assistants often juggle multiple tasks and clients, so good organizational skills and time management are crucial.
  2. Communication: Clear and effective communication is key, as you'll need to understand clients' needs, keep them updated, and potentially liaise with others on their behalf.
  3. Proactivity and Initiative: Virtual assistants often need to take the initiative, solve problems, and anticipate clients' needs.
  4. Reliability: Clients need to know they can depend on you to meet deadlines and handle tasks efficiently and accurately.
  5. Technical Skills: Basic skills like familiarity with the Microsoft Office Suite, email management, and internet research are typically required. Depending on the services you offer, you might also need skills in areas like social media management, content creation, or data analysis.
  6. Adaptability: You might be working with different types of businesses and people, so the ability to adapt to different industries, work styles, and tasks can be valuable.
  7. Confidentiality: You'll likely be handling sensitive information, so clients need to trust that you'll maintain confidentiality.

How do I sell myself as a virtual assistant?

Selling yourself as a virtual assistant involves presenting your skills, services, and the value you can bring to potential clients in a clear and compelling way

Here are some steps to help you effectively market yourself:

  1. Identify Your Unique Selling Proposition (USP): What sets you apart from other virtual assistants? Perhaps you have a background in a particular industry, expertise in a specific area, or offer a unique service package. Use your USP to differentiate yourself.
  2. Build a Professional Website and Portfolio: Show potential clients what you can do for them. If you're just starting out and don't have client work to showcase, consider creating sample work or detailing projects you've completed in past jobs. Include testimonials if possible.
  3. Understand Your Client's Needs: Research your target market to understand their pain points and how your services can solve them. Tailor your messaging to address these needs.
  4. Communicate Clearly and Confidently: Whether you're networking, pitching your services to potential clients, or writing your website copy, clear and confident communication is key. Be concise, use language your clients will understand, and always highlight the benefits your services can offer.
  5. Use Social Proof: Testimonials and reviews can be incredibly persuasive. If a potential client sees that you've delivered great results for others, they'll be more likely to hire you.
  6. Network and Build Relationships: Connect with potential clients on social media, attend relevant industry events, join online communities, and don't be shy about letting people in your network know about your services.
  7. Develop a Personal Brand: This can help to establish trust and recognition. Consider your brand voice, your visual branding, and the overall image you want to present. Consistency is key across all your platforms and communications.
  8. Provide Excellent Customer Service: Be responsive, reliable, and go the extra mile for your clients. Word of mouth can be powerful for attracting new business.

How do I get clients for virtual assistant?

Finding clients for a virtual assistant business involves both marketing your services effectively and building a network

Here are several steps to help you get started:

  1. Identify Your Target Market: Determine who could benefit most from your services. Are you targeting small business owners, busy professionals, or maybe e-commerce businesses? Understanding your target audience will help you tailor your marketing efforts.
  2. Create a Professional Website: Your website should clearly outline the services you offer, your skills, and your rates. Include a portfolio if possible, testimonials, and a clear way for potential clients to contact you.
  3. Utilize Social Media: Create business profiles on relevant social media platforms. This can be an excellent way to showcase your skills, share testimonials, and engage with potential clients. Regularly posting useful content can help attract clients.
  4. Networking: Attend industry events, join online forums and groups relevant to your target market. Building relationships can often lead to client referrals. Don't underestimate the value of personal connections.
  5. Use Job Boards Platform like Web3 Career
  6. Cold Outreach: Identify businesses or individuals who might need your services and reach out to them directly via email or social media. Make sure to personalize your message and clearly explain how your services could benefit them.
  7. Referral Program: Offer a referral program where you give discounts or incentives to current clients who refer new clients to you. This can be an effective way to gain new business.
  8. Ask for Testimonials and Reviews: Positive reviews and testimonials can help build trust with potential clients. After completing work for a client, don't hesitate to ask them for a testimonial or review that you can share on your website or social media.
  9. Keep Improving Your Skills: Stay updated with the latest tools and trends in your services. The more you can offer, the more attractive you are to potential clients.

What kind of work does a virtual assistant do?

A virtual assistant (VA) is typically a self-employed worker who specializes in offering administrative services to clients remotely

They can provide a wide range of services, which largely depend on their skills and the needs of their clients

Some tasks that a virtual assistant might take on include:

  1. Administrative Tasks: Such as managing emails, scheduling appointments, making phone calls, and data entry.
  2. Social Media Management: This can involve managing a client's social media profiles, creating and scheduling posts, responding to followers, and running
  3. advertising campaigns.
  4. Content Creation: Some VAs specialize in creating content for websites or blogs, which may involve writing, editing, or even graphic design.
  5. Customer Service: This might involve responding to customer inquiries via email or social media, resolving problems, or managing returns and refunds.
  6. Bookkeeping: Some VAs offer basic bookkeeping services, such as tracking income and expenses, issuing invoices, and managing payroll.
  7. Research: This could involve researching topics for blog posts, finding information on competitors, or sourcing suppliers for products.
  8. Event Planning: This might involve planning meetings or special events, including coordinating with vendors, creating agendas, or managing invitations.
  9. Project Management: This includes organizing projects, managing team communication, ensuring deadlines are met, and keeping track of progress.

How much money do you make as a virtual assistant?

The income of a virtual assistant can vary greatly depending on their skill set, specialization, experience level, and the specific market in which they operate

A virtual assistant in the United States could earn anywhere from $10 to $100+ per hour

Entry-level virtual assistants who perform basic tasks might be at the lower end of the range, while those with specific skills or expertise (such as digital marketing, project management, or executive assistance) could command higher rates

Bear in mind that many virtual assistants are self-employed or work as independent contractors, so they are responsible for their own business expenses and taxes, which can significantly impact net earnings

How do I become a virtual assistant?

Becoming a virtual assistant requires a combination of skills, experience, and a good understanding of the tasks involved in providing remote administrative support

Here are some steps you can take to become a virtual assistant:

  1. Assess your skills and experience: Before you begin, evaluate your skills and experience to determine if you have the necessary skills to be a virtual assistant. Virtual assistants need to be organized, detail-oriented, and have excellent communication and computer skills.
  2. Determine your niche: Virtual assistants specialize in different areas, such as social media management, email marketing, customer service, or general administrative tasks. Determine which area you want to specialize in and focus on building your skills in that area
  3. Create a portfolio: Compile a portfolio of your work to showcase your skills and experience. This could include samples of your work, testimonials from clients, and a list of your skills
  4. Set up a website: Create a website to promote your services and make it easy for potential clients to contact you. Make sure your website is professional, user-friendly, and optimized for search engines
  5. Market your services: Use social media, online directories, and networking to market your services to potential clients. You can also consider joining online communities and forums where your target clients are likely to hang out
  6. Determine your pricing: Set a pricing structure that reflects your experience, skills, and the level of service you provide. You can charge hourly rates or package rates, depending on the services you offer
  7. Provide excellent service: Once you start working with clients, make sure you provide excellent service and meet their expectations. This will help you build a reputation and attract more clients.