Community Manager Jobs in Web3

About Heliax

Role overview

What you’ll do

• Create and execute key communication campaigns aiming to reach various target audiences, maximise brand awareness, further the reputation
• Craft compelling and differentiated communication materials, which include articles, social media posts (Twitter, Telegram, Reddit, newsletters, etc)
• Ensure that all the research, products, innovations, and ecosystem-wide updates are known to the world
• Collaborate with the community and community programs to amplify the contents
• Craft PR materials – position pieces, reactive statements, media pitches, etc. – to tell the story of the products and elevate co-founder’s POV
• Research, identify, and track new opportunities to elevate Namada’s story and co-founders
• Develop, prepare and execute thought leadership campaigns for Namada co-founders, counselling them to more effectively tell stories, manage crises, and model Namada’s vision and values through storytelling
• Manage all aspects of media and partner relations, including building and maintaining relationships with media of all kinds
• Coordination and communications for physical events
• Build and maintain relationships with partners and teams in the broader ecosystem and proactively seek for collaboration
• Help lead crisis response. You’ll also help refine our strategic response process
• Monitor media, social media, and community platforms, be the key point of contact for support and respond appropriately to inquiries and issues as they arise
• Represent Namada and Heliax as a spokesperson as needed

Your background

• Obviously, you're excellent at verbal and written communication skills and love doing it. Make sure to share your past work, including blog posts, tweets, posts in forums, etc.
• You’re super, super organised and have a lot of attention to detail. You’re a creative, strategic, self-starter who can synthesise complex information, problem solving, and project management – basically you can make big contributions without requiring constant management and guidance
• A good baseline in understanding of protocols, technology and crypto – otherwise you’re able to get yourself up-to-speed very quickly with the latest, no matter how technical the topics are
• A knowledge of and interest in video creation and editing, as well as any other formats of content
• Telling stories feels natural to you: you’re inspired by what you read about and observe, have intuition about what will “work,” and can synthesise multiple inputs to bring strong storylines to life with minimal oversight
• You’re empathetic, can work with many different types of people and you’re highly patient, humble, and receptive in taking feedback
• You love working with other humans, deeply collaborative, and look for opportunities to have a greater impact through cross-functional, integrated communications
• You have past experience navigating complex issues / crises, and the ability to see around corners and anticipate questions
• You’re personally aligned with the vision and values of Namada and believe that privacy is a fundamental human right

Misc.