Crypto Customer Support Jobs

Our Vision As one of the world’s top 10 (and rising) digital asset exchanges, we provide a best- in-class experience in trading, security, and blockchain  product innovation. We aim to democratize access to the markets for all, making it possible for the most recent and promising cryptocurrency projects to be listed and traded safely and securely. Are you excited to join a decentralizing force in the world?

About the Role Job Responsibilities 1、Available for marketing research, data collection and competitor analysis to provide data and intelligence to support corporate decision-making. 2、Other operational support or business development work within the functional scope of the department that will contribute to the strategic development of the corporate. 3、Participate in or lead the project management work the department is responsible for, including but not limited to: regularly convening project meetings, following up the work progress of project participants, predicting and monitoring project risks, and reporting project progress to the supervisor in a timely manner. 4、Provide support to corporate business development practices, connect with external law firms, agents and business partners, as well as promote coordination and collaboration between departments.

Job Requirements 1、1-3 years or 3-5 years of overseas study/work experience, preferably with relevant business background. 2、1-2 years program management experience is preferred and have good product awareness. 3、Proficient in English as a working language. 4、Positive、result-oriented and proactive problem solver. 5、Passion for crypto, blockchain, and digital assets preferred.

We are A values-based culture that trusts your knowledge, vision, and autonomy, we focus on taking the best products and campaigns to wow our customers and bring the freedom of decentralization to every part of the world.

Integrity, insight, innovation, purpose and cooperation are inscribed within our culture. At Gate, we are committed to GateStyles and we are looking for candidates who also exhibit the same values. Gate.io, founded in 2013, is one of the pioneering cryptocurrency exchanges and offers services worldwide related to the trading of multiple leading digital assets. With millions of registered users, it is considered one of the safest and most reliable global cryptocurrency platforms, consistently ranked among the top 10 cryptocurrency exchanges based on liquidity and trading volume    (CoinGecko). Additionally, Gate.io has been verified by Blockchain Transparency.