Crypto Jobs

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Job Position Company Posted Location Salary Tags

Binanance

Palo Alto, CA, United States

Coinbase

Remote

$105k - $110k

Wilder World

San Francisco, CA, United States

$25k - $60k

Mastercard

New York, NY, United States

$115k - $179k

Strivernet RPO Services

United States

Flipside Crypto

Boston, MA, United States

Cash App

New York, NY, United States

$245k - $299k

Immuna

San Francisco, CA, United States

$120k - $200k

Cash App

San Francisco, CA, United States

$296k - $362k

Bitwise Asset Management

New York, NY, United States

$75k - $95k

Sismo

Paris, France

$72k - $110k

Circle

London, United Kingdom

$72k - $110k

Binanance

Vancouver, Canada

OKX

Taipei, Taiwan

Wave Digital Assets

Los Angeles, CA, United States

$25k - $60k

Manager CX Tooling

Binanance
CA Palo Alto, California, United States
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The Manager, CX Tooling role will be responsible for developing and owning the customer experience tooling strategy across a globally dispersed support organization.
This is a highly collaborative role in which you will engage with stakeholders across the organization to shape and build the support tooling ecosystem (internal and third-party) with the ultimate goal to deliver a frictionless customer and agent experience.


Responsibilities

  • Lead the strategy and execution of a new team focused on tooling strategy and the day to day administration of the tool suite
  • Develop a defined system administration function across the customer experience tool suite that will enable the support team to quickly adapt to changing conditions
  • Drive tooling initiatives that improve the agent experience through improvements to workflow efficiency
  • Partner with cross-functional teams and stakeholders to develop a build vs buy framework and conduct RFI/RFPs with third party vendors as needed
  • Define and implement a role based access framework for the CX organization
  • Build and manage the tooling and system administration team including 1 on 1s, performance reviews and career growth planning


Requirements

  • Passionate about working in a fast-paced environment supporting customers across an exciting suite of products
  • 6+ years of experience in CX functions and focus areas, including managing a tool suite that encompasses inhouse and third-party solutions
  • 2+ years of people leadership experience, with a track record of managing high performing individuals
  • Demonstrated experience developing a dedicated CRM instance across an omni-channel environment (email, phone, chat & social) with a focus on customer experience
  • Hands-on experience working with customer support case management tools (ZenDesk, ServiceCloud, etc.), ideally in a system administrator role
  • “Crypto curious” with a keen desire to drive the web3 industry forward in service of our customers


The starting base pay for this role is between $108,000 and $123,000 USD for all U.S. remote locations. The actual base pay is dependent upon many factors, such as: transferable skillsets, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

How much do crypto jobs pay?

The salaries for cryptocurrency jobs vary widely depending on the specific role, industry, location, experience, and other factors

However, in general, cryptocurrency jobs tend to pay relatively well compared to other industries

Here are some examples of average salaries for popular cryptocurrency jobs:

  1. Blockchain Developer: The average salary for a blockchain developer in the US is around $105,000 per year, with salaries ranging from $60,000 to $180,000 per year.
  2. Cryptocurrency Analyst: The average salary for a cryptocurrency analyst in the US is around $85,000 per year, with salaries ranging from $50,000 to $135,000 per year.
  3. Cryptocurrency Trader: The average salary for a cryptocurrency trader in the US is around $95,000 per year, with salaries ranging from $40,000 to $180,000 per year.
  4. Marketing and PR Manager: The average salary for a marketing and PR manager in the US is around $77,000 per year, with salaries ranging from $43,000 to $128,000 per year.
  5. Crypto Lawyer: The average salary for a crypto lawyer in the US is around $120,000 per year, with salaries ranging from $70,000 to $200,000 per year.

Is crypto jobs legit?

Yes, cryptocurrency jobs are generally legitimate, and the industry has created many job opportunities over the years

As the cryptocurrency industry has grown, it has attracted a significant number of legitimate businesses and organizations that require talented individuals to work in various roles, such as blockchain development, cryptocurrency analysis, trading, marketing, public relations, law, and compliance, among others

However, as with any industry, there are also fraudulent job postings and scams that try to take advantage of people looking for work

It is essential to be cautious and thoroughly research any company or job opportunity before applying or accepting a position

You should always verify that the job posting is from a legitimate company and never provide sensitive personal or financial information without ensuring that the opportunity is genuine

To avoid scams, you can do the following:

  1. Research the company before applying for a job or accepting a job offer. Check the company's website, social media, and reviews to ensure that it is legitimate.
  2. Verify the job posting and contact information. Ensure that the email, phone number, or website listed in the job posting is valid.
  3. Don't pay for a job or training. A legitimate company will not ask you to pay for a job or training.
  4. Be wary of job offers that sound too good to be true. If a job offer promises a high salary or unrealistic benefits, it could be a scam.

What careers are there in crypto?

The market of cryptocurrency jobs has grown rapidly in recent years, creating a wide range of career opportunities in various sectors

Here are some of the careers in crypto that you can explore:

  1. Blockchain Consultant: Consultants offer advice to businesses and organizations that are exploring the implementation of blockchain technology. They help with strategic planning, implementation, and optimization.
  2. Blockchain Developer: Developers are responsible for creating and maintaining blockchain-based applications and smart contracts. They need to have experience in coding languages like Solidity, C++, and Python.
  3. Crypto Compliance Officer: These professionals ensure that businesses operating in the crypto industry comply with relevant laws and regulations.
  4. Crypto Journalist: A journalist who specializes in reporting on cryptocurrencies and the blockchain industry. They write news articles, feature stories, and analysis.
  5. Crypto Lawyer: Lawyers who specialize in the crypto industry help navigate complex regulatory and legal frameworks.
  6. Cryptocurrency Analyst: An analyst researches and analyzes cryptocurrencies and the market trends. They provide insights on trading, investments, and risk management.
  7. Cryptocurrency Educator: Educators help individuals and businesses understand the concepts and technicalities of cryptocurrencies and the blockchain technology.
  8. Cryptocurrency Trader: Traders buy and sell cryptocurrencies on exchanges, making profits by predicting market movements.
  9. Marketing and PR Manager: These professionals are responsible for promoting crypto projects, managing the brand's online presence, and building community engagement.

Can you make a career out of cryptocurrency?

Yes, it is possible to make a career out of cryptocurrency

The cryptocurrency industry has grown rapidly in recent years, and there are now many job opportunities available in various sectors related to blockchain and digital currencies

Some of the most common career paths in cryptocurrency include blockchain development, cryptocurrency trading, cryptocurrency analysis, marketing and public relations, and cryptocurrency journalism

There are also roles in cryptocurrency consulting, law, and compliance, among others

To pursue a career in cryptocurrency, it is important to have a strong understanding of the technology and how it works

This may require education or training in computer science, economics, or finance, depending on the specific career path you choose

Additionally, keeping up with the latest developments in the industry is crucial to stay competitive and relevant

As with any career, success in the cryptocurrency industry also requires a strong work ethic, dedication, and a willingness to continuously learn and adapt to new developments

While the industry is still relatively new and rapidly evolving, it has the potential to offer exciting and rewarding career opportunities for those who are passionate about the technology and willing to put in the effort to succeed.

What is crypto jobs?

Crypto jobs refer to employment opportunities in the cryptocurrency industry

This can include jobs related to the development of cryptocurrency technology, such as blockchain development, as well as jobs in crypto-related companies, such as exchanges or payment processing firms

Some examples of crypto jobs include blockchain engineers, crypto traders, and compliance specialists

These jobs often require specialized knowledge and expertise in the field of cryptocurrencies and blockchain technology.