| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Blockdaemon | New York, NY, United States | $80k - $120k | |||
Argus Labs | San Francisco, CA, United States | $90k - $117k | |||
Argus Labs | Toronto, Canada | $90k - $117k | |||
Argus Labs | Toronto, Canada | $90k - $145k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
OP Labs | Remote | $36k - $90k | |||
Asymmetric Research | Remote | $105k - $150k | |||
Alchemy | Remote | $180k - $200k | |||
Blockchain | Remote | $68k - $90k | |||
Blockchain | Remote | $74k - $112k | |||
Blockchain | Remote | $68k - $90k | |||
Okx | Remote | $91k - $118k | |||
Robinhood | Bellevue, WA, United States | $77k - $90k | |||
Offchain Labs | Remote | $33k - $75k | |||
Crypto.com | Taipei, Taiwan | $122k - $123k | |||
Crypto.com | Hong Kong, Hong Kong | $67k - $75k |
Position Overview
We are seeking a dedicated and proactive IT Operations Specialist to join our dynamic team. This role is integral to providing exceptional technical support to internal users, managing IT assets, and ensuring the smooth operation of various IT systems and applications. If you're someone who thrives in fast-paced environments and enjoys problem-solving, we’d love for you to make a meaningful impact here at Blockdaemon.Â
This role will report to the Head of IT Ops & Service Management.
Your ImpactÂ
Provide outstanding customer service by responding to and resolving technical issues raised by internal users and partners via Slack, email, or JIRA Service Management.
Maintain, optimize, and enhance the ticketing system and associated processes to improve efficiency and user satisfaction.
Troubleshoot and prioritize requests related to computers, software, permissions, and hardware, escalating issues when necessary.
Oversee and maintain user lifecycle management across tools and systems, ensuring smooth transitions as employees join, move, or leave the company.
Continuously think about and implement ways to automate and streamline IT processes.
Oversee procurement and distribution of devices for new hires, handle hardware replacements, and manage the device refresh program.
Develop and maintain clear Standard Operating Procedures (SOPs) and user guides to assist users and team members.
Install, configure, and maintain software for new and existing users, ensuring compliance with patch management, operating system updates, and IT/security policies.
Administer the Identity Provider (Okta) and various enterprise applications as needed.
Manage Blockdaemon-provided devices (Jamf) and employee personal devices (Google Workspace) through Mobile Device Management (MDM).
Maintain and update the asset management system for efficient tracking and reporting.
Contribute to critical initiatives, including implementing security measures (MDM rollout, device trust, Google license management) and supporting strategic projects such as security planning, Role-Based Access Control (RBAC) alignment, and application migration to Okta.
Collaborate with HR to align user access management with company policies, assist with shared account clean-ups, and support service account management.
Role Requirement
Extensive experience in IT support, ideally within a remote or startup environment.
Proven expertise in administering Okta, Google Workspace, Slack, Jira, and other key applications.
Strong experience managing IT incidents and changes.
Hands-on experience with Okta Workflow and Automation.
Proficiency in MacOS and troubleshooting Mac devices.
Experience with Apple MacBooks, Jamf, and Google MDM.
Excellent communication skills, both written and verbal, for technical and non-technical audiences.
Self-motivated and able to work independently or as part of a team.
Ability to effectively manage external partners and suppliers.
Nice-to-Have Skills
Previous experience using Rippling HRIS is a plus.
Jira admin experience is preferred.
Familiarity with Intune management and ITIL certification is a bonus.
Blockchain experience is a plus.
Tech Stack
Okta & Identity Management:
Google Workspace & Collaboration Tools:
MacOS & Device Management:
JIRA
Pay range is $80,000 - $120,000. Salary ranges are based on role, level, and location. The range shown reflects the target minimum and maximum for the role across all U.S. locations. Actual pay is determined by location, skills, and relevant experience.
About Us:
We Power the Blockchain economy.
Blockdaemon powers the blockchain economy with its suite of industry-leading
infrastructure solutions. We are a globally established, ISO-27001 certified partner with extensive protocol coverage, offering technical depth, industry-leading SLAs, 70+ global points of presence through 10+ cloud and bare metal providers, and 24/7 support for an unmatched institutional-grade experience. We provide integrated business solutions to exchanges, custodians, crypto platforms, financial institutions, and developers using our end-to-end suite of blockchain tools, including dedicated nodes, APIs, staking, liquid staking, MPC tech, and more. Blockdaemon provides its customers with the confidence to quickly and easily scale without compromising security or compliance.
We are a globally distributed team.
Blockdaemon is an Equal Opportunity Employer.
How much do crypto jobs pay?
The salaries for cryptocurrency jobs vary widely depending on the specific role, industry, location, experience, and other factors
However, in general, cryptocurrency jobs tend to pay relatively well compared to other industries
Here are some examples of average salaries for popular cryptocurrency jobs:
- Blockchain Developer: The average salary for a blockchain developer in the US is around $105,000 per year, with salaries ranging from $60,000 to $180,000 per year.
- Cryptocurrency Analyst: The average salary for a cryptocurrency analyst in the US is around $85,000 per year, with salaries ranging from $50,000 to $135,000 per year.
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- Marketing and PR Manager: The average salary for a marketing and PR manager in the US is around $77,000 per year, with salaries ranging from $43,000 to $128,000 per year.
- Crypto Lawyer: The average salary for a crypto lawyer in the US is around $120,000 per year, with salaries ranging from $70,000 to $200,000 per year.
Is crypto jobs legit?
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What careers are there in crypto?
The market of cryptocurrency jobs has grown rapidly in recent years, creating a wide range of career opportunities in various sectors
Here are some of the careers in crypto that you can explore:
- Blockchain Consultant: Consultants offer advice to businesses and organizations that are exploring the implementation of blockchain technology. They help with strategic planning, implementation, and optimization.
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- Crypto Compliance Officer: These professionals ensure that businesses operating in the crypto industry comply with relevant laws and regulations.
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- Cryptocurrency Trader: Traders buy and sell cryptocurrencies on exchanges, making profits by predicting market movements.
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Can you make a career out of cryptocurrency?
Yes, it is possible to make a career out of cryptocurrency
The cryptocurrency industry has grown rapidly in recent years, and there are now many job opportunities available in various sectors related to blockchain and digital currencies
Some of the most common career paths in cryptocurrency include blockchain development, cryptocurrency trading, cryptocurrency analysis, marketing and public relations, and cryptocurrency journalism
There are also roles in cryptocurrency consulting, law, and compliance, among others
To pursue a career in cryptocurrency, it is important to have a strong understanding of the technology and how it works
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While the industry is still relatively new and rapidly evolving, it has the potential to offer exciting and rewarding career opportunities for those who are passionate about the technology and willing to put in the effort to succeed.
What is crypto jobs?
Crypto jobs refer to employment opportunities in the cryptocurrency industry
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Some examples of crypto jobs include blockchain engineers, crypto traders, and compliance specialists
These jobs often require specialized knowledge and expertise in the field of cryptocurrencies and blockchain technology.