Customer Support Jobs in Web3

Here at at cmorq we are building the future of banking. We are on a mission to create the largest decentralized banking system by banking 1 billion people through or mobile application. We are looking for a motivated, organized individual to help drive our customer success and product initiatives forward as we strive to reach 1 billion users!

Responsibilities:

• Answer and resolve customer inquiries
• Work cross functionally with our customer success, QA, and growth teams to better understand the Brazilian market
• Work closely with our QA team to process customer inquiries as tangible feedback so we can create a better product and experience for our users
• Respond to user reviews and process reviews as tangible, implementable product feedback
• Contributing in other areas such as growth and operations to further cmorq's marketing initiatives in Brazil

Qualifications:

• 1+ years of professional experience in a customer success, operations, account management, or product role
• Bilingual in Portuguese and English is required
• Strong communication skills
• Strong investigative skills
• Willingness to learn and hungry to contribute
• A good eye and solid understanding of sound user experience
• Ability to work in a fast-paced environment
• Demonstrated interest in the DeFi and crypto space is a plus

Expect hard-working, passionated, and talented co-workers. We are looking to grow with this space both professionally and personally. If you're a talented and motivated problem solver who is excited about joining the future of banking, we would love to hear from you!