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Solutions Engineer (Crypto)
Mexico City
Product – Product Management /
Full-Time /
On-site
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About Unlimit
Founded in 2009, Unlimit is a global fintech company that offers a large portfolio of financial services, including payment processing, Banking as a Service (BaaS), and an on-ramp fiat solution for crypto, DeFi, and GameFi. The company’s mission is to deliver solutions that eliminate financial borders, enabling businesses to operate locally and internationally easily across Europe, the UK, LatAm, APAC, India, and Africa. Unlimit has over 500 employees across 16 offices and five continents, including London, Frankfurt, Singapore, São Paulo, Hong Kong, and Mexico. For further information, please visit https://www.unlimit.com
About the job:
As a cutting-edge provider of crypto on and off-ramps, Unlimit Crypto is paving the way for the next generation of financial technology. Our Developer Relations Engineers play a crucial role in partnering with leading crypto companies, ensuring their successful integration with our platform. This role demands proactive problem-solving, excellent communication, and a strong technical foundation in cryptocurrency and payments technologies.
Role Objectives:
-Smooth Partner Integration: Ensure that partners can integrate smoothly and transition to production without any unforeseen issues.
-Exceptional Communication: Respond promptly to partners, providing a VIP experience through quality interactions and fast service.
-Collaborative and Approachable: Maintain ease of communication, facilitating a cooperative working environment with partners.
-Technical Support: Develop demos and assist with partner integrations as needed.
Key Success Metrics:
-Responsiveness: Address and resolve queries and tasks efficiently.
-Partner Relationship Management: Establish and maintain strong relationships with partners, ensuring they feel valued and supported.
-Product Expertise: Deep knowledge of Unlimit Crypto products to provide rapid solutions to technical issues.
-Integration Support: Aid developers in seamless end-to-end integrations; extensive understanding of APIs, SDKs, and crypto payments is required.
-Problem-Solving: Navigate through ambiguous situations to find solutions and provide clarity. Demonstrates ingenuity in overcoming obstacles and crafting effective solutions under challenging circumstances.
Key Responsibilities:
-Documentation: Proactively update and enhance API documentation to improve the developer experience.
-Partner Support: Assist partners throughout the integration process to ensure a frictionless transition to production.
-Issue Resolution: Investigate partner inquiries and collaborate with the team to prioritize solutions and manage expectations.
Required Skills and Qualifications:
-Technical Expertise: Extensive experience with APIs and SDKs.
-Communication: Strong interpersonal skills with both partners and internal team members.
-Crypto or Payments Knowledge: Robust understanding of cryptocurrency, particularly in payment contexts. Experience in developing Web3 or payments projects is a plus.
-Proficient in English
We offer:
• Attractive monthly salary paid in line with experience
• Full-time employment, vacation, sick, and paid holidays
• Modern workplace with all necessary equipment
• A team of top international professionals to learn from
• Multicultural working environment
***CV's must be submitted in English***
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
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How do I get a job at DeFi?
Getting a job in the DeFi (decentralized finance) industry can be a competitive process, but there are a few steps you can take to increase your chances of finding a job in this field:
- Build up your skills and knowledge: To work in DeFi, you'll likely need to have a strong understanding of blockchain technology, as well as other related technologies such as smart contracts and cryptocurrency. Consider taking online courses or earning a degree in a relevant field to build up your skills and knowledge.
- Network with industry professionals: Attend meetups and conferences related to DeFi and make connections with professionals in the industry. Networking can be a valuable way to learn about job openings and get your foot in the door at a DeFi company.
- Create a strong online presence: Many DeFi companies will look at your online presence (such as your LinkedIn profile and personal website) when considering you for a job. Make sure to showcase your skills and accomplishments online and keep your profile up to date.
- Apply for relevant job openings: Keep an eye out for job openings at DeFi companies and apply for positions that align with your skills and experience. Apply for DeFi Jobs without Experience. Tailor your resume and cover letter to the specific job you're applying for and highlight any relevant experience or skills you have.
- Consider internships or volunteer work: DeFi Internships or volunteer work can be a great way to get your foot in the door and gain valuable experience in the DeFi industry. Many companies also offer internships to students, so consider applying for an internship if you're still in school.
- Be persistent: keep trying if you don't get a job right away. It can take time to find the right opportunity, but with the right skills and determination, you can land a job in the DeFi industry.