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We are looking for a Technical Product Support Intern who is passionate about Web3 technology and wants to develop their technical writing skills by creating cutting edge content and easy to follow user documentation. This is a great opportunity for aspiring professionals and students to gain first hand exposure in web3 while working along one of the industries top teams!
WHAT YOU WILL DO
- Learn about the Avalanche ecosystem and related web3 user products, dApps, and 3rd party services available on the platform
- Attend weekly Product team meetings to learn about workflows and execution frameworks in a professional environment
- Assist with creation, and refinement, of existing user support documents found on support.avax.network
- Assist with Product Marketing team collaborations by proposing social media campaign ideas aimed at ecosystem product users
- Create weekly messaging/content to be featured on the Avalanche Product Support Twitter
- Interact with our user groups (i.e., Defi/NFT/GameFi) on Twitter, Discord and other social channels
- Learn from and identify improvements within our team SOP documentation
WHAT YOU WILL BRING
- Educational or professional background in a Computer Science, Marketing or related discipline
- Cursory understanding of blockchain industry landscape
- Hands on experience as a user of dApps in the web3 space
- Familiarity with Google Suite, Twitter, Slack, Confluence and/or similar platforms
- Ability to understand and follow web3 user documentation
- Technical and/or social media copywriting skills
- Passion for crypto/web3 and eagerness to consume latest news and developments
- Helpdesk and developer tools like GitHub, Docusaurus or Intercom are a plus
#LI-Remote #LI-RP1
How do I get a job at DeFi?
Getting a job in the DeFi (decentralized finance) industry can be a competitive process, but there are a few steps you can take to increase your chances of finding a job in this field:
- Build up your skills and knowledge: To work in DeFi, you'll likely need to have a strong understanding of blockchain technology, as well as other related technologies such as smart contracts and cryptocurrency. Consider taking online courses or earning a degree in a relevant field to build up your skills and knowledge.
- Network with industry professionals: Attend meetups and conferences related to DeFi and make connections with professionals in the industry. Networking can be a valuable way to learn about job openings and get your foot in the door at a DeFi company.
- Create a strong online presence: Many DeFi companies will look at your online presence (such as your LinkedIn profile and personal website) when considering you for a job. Make sure to showcase your skills and accomplishments online and keep your profile up to date.
- Apply for relevant job openings: Keep an eye out for job openings at DeFi companies and apply for positions that align with your skills and experience. Apply for DeFi Jobs without Experience. Tailor your resume and cover letter to the specific job you're applying for and highlight any relevant experience or skills you have.
- Consider internships or volunteer work: DeFi Internships or volunteer work can be a great way to get your foot in the door and gain valuable experience in the DeFi industry. Many companies also offer internships to students, so consider applying for an internship if you're still in school.
- Be persistent: keep trying if you don't get a job right away. It can take time to find the right opportunity, but with the right skills and determination, you can land a job in the DeFi industry.