| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Chain | Remote | $72k - $110k | |||
Horizon Blockchain Games | Toronto, Canada | $120k - $150k | |||
Bebop | Remote | $72k - $110k | |||
Merkle Science | New York, NY, United States | $33k - $75k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Toku | United States | $36k - $75k | |||
Coins.ph | Manila, Philippines | $33k - $60k | |||
TaxBit | San Francisco, CA, United States | $36k - $75k | |||
Blokhaus | remote | $45k - $82k | |||
Coinhako | Singapore, Singapore | $18k - $118k | |||
Alchemy | remote | $33k - $60k | |||
Alchemy | remote | $33k - $75k | |||
Blowfish | remote | $130k - $160k | |||
Trilitech | remote | $84k - $90k | |||
BitMart | London, United Kingdom | $33k - $60k | |||
BitMart | Singapore, Singapore | $33k - $60k |
Senior Customer Success Manager
As a Customer Success Manager you will report to the Chief Revenue officer and your primary responsibilities will include:
- You will manage the end-to-end business relationship with our clients and partners as they build, integrate, and launch using Chain’s products
- You will have the opportunity to shape what the customer success function looks like to our customers, and work closely with technical solutions engineers to ensure a seamless launch.
- You will work closely with our product and engineering teams to facilitate success and feedback from customers and be a constant internal advocate for our customers, ensuring an exceptional experience throughout their lifecycle.
- As Customer Success Manager, you will be completely accountable for the successful onboarding and launch of self-service Chain customers at scale. This includes building scalable processes and systems to ensure the successful launch of every customer’s integration onto Chain’s products. You will also develop ways to capture customer requests and feedback, then providing those to the wider Chain team, including Product and Engineering.
Key Requirements
- At least +4 years in customer support, customer engagement or community initiatives in a B2C or B2B2C environment
- Experience working directly with a diverse range / segment of customers at scale
- Previously held full relationship/customer lifetime value accountability
- Exceptional communication skills, with a positive and practical approach
- Passion for building,
- Proven ability to manage and execute business strategies and plans globally
- Bonus: Crypto or blockchain work experience
What does a sales in web3 do?
As a sales in the field of web3, the individual would be responsible for selling web3 products and services to clients
This would involve identifying potential clients, building relationships with them, and presenting the benefits of the web3 products and services in a way that is compelling and relevant to the client's needs
The salesperson would also be responsible for negotiating contracts and pricing with clients, as well as providing support and guidance throughout the sales process
Additionally, the salesperson may be involved in developing sales strategies and tactics, and tracking and analyzing sales data to identify trends and opportunities for improvement
Overall, the main responsibility of a salesperson in the web3 field is to drive sales and revenue for the company.