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We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
How We LEAD
Universal Music Group is seeking a highly motivated, organized, and creative individual to join the Commercial Innovation & Artist Strategy team as Specialist, Commercial Innovation & Artist Strategy. The primary function of this role is day-to-day administrative support for the EVP, Commercial Innovation & Artist Strategy, acting as their assistant, as well as support of the Commercial Innovation & Artist Strategy team across projects and initiatives through research, copy writing, and project planning. The ideal candidate possesses administrative experience, preferably from a music company or the like, as well as a passion for web3. This role will report to the EVP, Commercial Innovation & Artist Strategy.
How You’ll CREATE
- Perform administrative tasks, such as calendar management, travel and meeting coordination, and meeting agenda development for the EVP, Commercial Innovation & Artist Strategy
- Attend meetings as requested for purposes of creative contribution and/or note taking
- Manage and submit expense reports on a regular basis
- Work directly with UMG Finance teams and liaise with suppliers regarding invoice processing and external supplier setup in UMG’s system
- Track the primary and secondary sales of digital goods/collections and provide comprehensive sales reports to internal staff
- Assist the Commercial Innovation & Artist Strategy team with copy development and editing
- Assist in the development of reports and tracking documents pertaining to the performance of assets on web2 and web3 platforms
- Quality check consumer and partner facing output from the Commercial Innovation & Artist Strategy team prior to release/distribution
- Remain up to date on different features and services offered by web2 and web3 platforms, DSPs, and other relevant entities
- Use information provided by executives and colleagues to create and/or contribute to presentations
- Use internal tools to manage departmental business processes
- Check in on colleagues to ensure timely completion of deliverables, information requests, graphics requests, and the like
- Act as liaison between the EVP, Commercial Innovation & Artist Strategy and a wide array of internal and external contacts
- Provide real-time support for launches and events, both digital and physical, run by the Commercial Innovation & Artist Strategy team
- Receive and coordinate requests from various labels within the UMG ecosystem
- Organize, prioritize, and execute a wide range of tasks under tight deadlines
- Exhibit creativity and willingness to think outside the box
Skills/Abilities
Bring your VIBE:
- Detail-oriented and organized with a high level of productivity
- Strong verbal and written communication skills
- Flexible and able to multi-task
- Passion for web3 and experience with collecting NFTs is preferred
- Interest in eCommerce and online gaming is preferred
- Proficient with Microsoft Office and iWork
- Team player
- Possess strong problem-solving and organizational skills
- Proactive in determining roadblocks
- Ability to work under high pressure and speed
- Great social and interpersonal skills
- Ability to keep information highly confidential
- Ability to partner and collaborate with a diverse range of interests and perspectives
- Strong interest in the digital music market
- Quick learner who is able and excited to jump into and master new platforms, apps, and services
Experience
- Minimum 2+ years of related experience in a music entertainment environment, preferably in an administrative role.
- Experience writing copy and ideating photo/video content
- Ability to interact comfortably and effectively with employees of the company at all levels including Executive Management
- Ability to interact comfortably and effectively with external partners and clients
Education
- Bachelor’s Degree preferred
Perks Playlist
- Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit
- Comprehensive medical, dental, vision, and FSA options, as well as:
- 100% coverage for out-patient mental health services
- Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
- A lifetime fertility support allowance of $30,000 to plan participants
- Student Loan Repayment Assistance and Tuition Reimbursement
- 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
- Variety of ways to prioritize much-needed time away from work including:
- Flexible Paid Time Off (PTO) for exempt employees
- 3-weeks PTO for non-exempt employees
- 2-weeks paid Winter Break
- 10 Paid Holidays (including Juneteenth and Wellbeing Day)
- Summer Fridays (between Memorial Day and Labor Day)
- Generous paid parental leave for every type of parent
Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.
All UMG employees are currently required to be fully vaccinated against COVID-19 or provide proof of a negative PCR or Antigen test before entering any Company offices unless they have been approved for an exemption or unless prohibited by applicable law.
Universal Music Group is an Equal Opportunity Employer
We are an E-Verify employer.
For more information, please click on the following links.
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish
Job Category
Commercial Services
Salary Range
$36,915.84- $75,460
The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.
Is virtual assistant good for beginners?
Working as a virtual assistant can be a good option for beginners looking for flexible work, as long as they possess the necessary basic skills and are willing to learn and adapt
It can be an excellent way to gain a wide range of experiences while building a skill set that can be valuable in many careers
However, there are a few things to consider:
- Skill Set: At a minimum, virtual assistants generally need good organization and communication skills, and a basic understanding of common tools like email, calendar software, and office applications. If you're a beginner in the workforce, you might need to develop these skills.
- Self-Directed Learning: As a virtual assistant, you might need to learn new tools or systems quickly. If you're comfortable with self-directed learning and problem-solving, this can be an advantage.
- Client Management: You'll likely need to manage your own clients, which involves not just doing the work, but also setting expectations, communicating effectively, and handling any issues or problems that come up.
- Marketing Your Services: If you're freelancing, you'll also need to find your own clients. This can involve marketing your services, networking, and selling yourself.
- Business Management: If you're freelancing, you'll also be running your own business. This can involve things like setting your rates, tracking your income and expenses, and potentially paying self-employment taxes.
- Variety of Tasks: One of the advantages of being a virtual assistant is the variety of tasks you might work on, which can keep the job interesting and allow you to develop a wide range of skills.
- Work Flexibility: The ability to work from home (or anywhere) and often set your own hours can be a big advantage, especially for those who need a flexible schedule.
Can anyone become a virtual assistant?
Yes, technically anyone can become a virtual assistant, but being successful in the role requires certain skills, characteristics, and potentially, specific knowledge or expertise depending on the services offered
Here are some of the key skills and traits often needed:
- Organization: Virtual assistants often juggle multiple tasks and clients, so good organizational skills and time management are crucial.
- Communication: Clear and effective communication is key, as you'll need to understand clients' needs, keep them updated, and potentially liaise with others on their behalf.
- Proactivity and Initiative: Virtual assistants often need to take the initiative, solve problems, and anticipate clients' needs.
- Reliability: Clients need to know they can depend on you to meet deadlines and handle tasks efficiently and accurately.
- Technical Skills: Basic skills like familiarity with the Microsoft Office Suite, email management, and internet research are typically required. Depending on the services you offer, you might also need skills in areas like social media management, content creation, or data analysis.
- Adaptability: You might be working with different types of businesses and people, so the ability to adapt to different industries, work styles, and tasks can be valuable.
- Confidentiality: You'll likely be handling sensitive information, so clients need to trust that you'll maintain confidentiality.
How do I sell myself as a virtual assistant?
Selling yourself as a virtual assistant involves presenting your skills, services, and the value you can bring to potential clients in a clear and compelling way
Here are some steps to help you effectively market yourself:
- Identify Your Unique Selling Proposition (USP): What sets you apart from other virtual assistants? Perhaps you have a background in a particular industry, expertise in a specific area, or offer a unique service package. Use your USP to differentiate yourself.
- Build a Professional Website and Portfolio: Show potential clients what you can do for them. If you're just starting out and don't have client work to showcase, consider creating sample work or detailing projects you've completed in past jobs. Include testimonials if possible.
- Understand Your Client's Needs: Research your target market to understand their pain points and how your services can solve them. Tailor your messaging to address these needs.
- Communicate Clearly and Confidently: Whether you're networking, pitching your services to potential clients, or writing your website copy, clear and confident communication is key. Be concise, use language your clients will understand, and always highlight the benefits your services can offer.
- Use Social Proof: Testimonials and reviews can be incredibly persuasive. If a potential client sees that you've delivered great results for others, they'll be more likely to hire you.
- Network and Build Relationships: Connect with potential clients on social media, attend relevant industry events, join online communities, and don't be shy about letting people in your network know about your services.
- Develop a Personal Brand: This can help to establish trust and recognition. Consider your brand voice, your visual branding, and the overall image you want to present. Consistency is key across all your platforms and communications.
- Provide Excellent Customer Service: Be responsive, reliable, and go the extra mile for your clients. Word of mouth can be powerful for attracting new business.
How do I get clients for virtual assistant?
Finding clients for a virtual assistant business involves both marketing your services effectively and building a network
Here are several steps to help you get started:
- Identify Your Target Market: Determine who could benefit most from your services. Are you targeting small business owners, busy professionals, or maybe e-commerce businesses? Understanding your target audience will help you tailor your marketing efforts.
- Create a Professional Website: Your website should clearly outline the services you offer, your skills, and your rates. Include a portfolio if possible, testimonials, and a clear way for potential clients to contact you.
- Utilize Social Media: Create business profiles on relevant social media platforms. This can be an excellent way to showcase your skills, share testimonials, and engage with potential clients. Regularly posting useful content can help attract clients.
- Networking: Attend industry events, join online forums and groups relevant to your target market. Building relationships can often lead to client referrals. Don't underestimate the value of personal connections.
- Use Job Boards Platform like Web3 Career
- Cold Outreach: Identify businesses or individuals who might need your services and reach out to them directly via email or social media. Make sure to personalize your message and clearly explain how your services could benefit them.
- Referral Program: Offer a referral program where you give discounts or incentives to current clients who refer new clients to you. This can be an effective way to gain new business.
- Ask for Testimonials and Reviews: Positive reviews and testimonials can help build trust with potential clients. After completing work for a client, don't hesitate to ask them for a testimonial or review that you can share on your website or social media.
- Keep Improving Your Skills: Stay updated with the latest tools and trends in your services. The more you can offer, the more attractive you are to potential clients.
What kind of work does a virtual assistant do?
A virtual assistant (VA) is typically a self-employed worker who specializes in offering administrative services to clients remotely
They can provide a wide range of services, which largely depend on their skills and the needs of their clients
Some tasks that a virtual assistant might take on include:
- Administrative Tasks: Such as managing emails, scheduling appointments, making phone calls, and data entry.
- Social Media Management: This can involve managing a client's social media profiles, creating and scheduling posts, responding to followers, and running
- advertising campaigns.
- Content Creation: Some VAs specialize in creating content for websites or blogs, which may involve writing, editing, or even graphic design.
- Customer Service: This might involve responding to customer inquiries via email or social media, resolving problems, or managing returns and refunds.
- Bookkeeping: Some VAs offer basic bookkeeping services, such as tracking income and expenses, issuing invoices, and managing payroll.
- Research: This could involve researching topics for blog posts, finding information on competitors, or sourcing suppliers for products.
- Event Planning: This might involve planning meetings or special events, including coordinating with vendors, creating agendas, or managing invitations.
- Project Management: This includes organizing projects, managing team communication, ensuring deadlines are met, and keeping track of progress.
How much money do you make as a virtual assistant?
The income of a virtual assistant can vary greatly depending on their skill set, specialization, experience level, and the specific market in which they operate
A virtual assistant in the United States could earn anywhere from $10 to $100+ per hour
Entry-level virtual assistants who perform basic tasks might be at the lower end of the range, while those with specific skills or expertise (such as digital marketing, project management, or executive assistance) could command higher rates
Bear in mind that many virtual assistants are self-employed or work as independent contractors, so they are responsible for their own business expenses and taxes, which can significantly impact net earnings
How do I become a virtual assistant?
Becoming a virtual assistant requires a combination of skills, experience, and a good understanding of the tasks involved in providing remote administrative support
Here are some steps you can take to become a virtual assistant:
- Assess your skills and experience: Before you begin, evaluate your skills and experience to determine if you have the necessary skills to be a virtual assistant. Virtual assistants need to be organized, detail-oriented, and have excellent communication and computer skills.
- Determine your niche: Virtual assistants specialize in different areas, such as social media management, email marketing, customer service, or general administrative tasks. Determine which area you want to specialize in and focus on building your skills in that area
- Create a portfolio: Compile a portfolio of your work to showcase your skills and experience. This could include samples of your work, testimonials from clients, and a list of your skills
- Set up a website: Create a website to promote your services and make it easy for potential clients to contact you. Make sure your website is professional, user-friendly, and optimized for search engines
- Market your services: Use social media, online directories, and networking to market your services to potential clients. You can also consider joining online communities and forums where your target clients are likely to hang out
- Determine your pricing: Set a pricing structure that reflects your experience, skills, and the level of service you provide. You can charge hourly rates or package rates, depending on the services you offer
- Provide excellent service: Once you start working with clients, make sure you provide excellent service and meet their expectations. This will help you build a reputation and attract more clients.