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Cryptio
$68k - $110k estimated
New York Metropolitan Area New York USA

About Cryptio

We’re Cryptio. We build infrastructure to bring financial integrity to the crypto economy. Our enterprise-grade back-office and data platform power mission-critical accounting, reporting, and operational workflows for institutions, corporates, and crypto-native organisations.

We’re trusted by leaders like Circle, Societe Generale, Uniswap, Gemini, and the Government of El Salvador. We’ve raised $26m from top investors including Point Nine, 1kx, Tim Draper, and Ledger Cathay.

The role

We're hiring a Senior Account Manager (Enterprise) based in New York City to grow and retain a portfolio of our largest, most strategic customers.

You'll own the commercial strategy and day-to-day leadership of these relationships — driving renewals, identifying expansion opportunities, and running executive engagement across some of the most complex and high-value accounts in crypto finance. This is a strategic, commercially-oriented role focused on renewals and expansion, not a support-only CSM or implementation PM role.

What you'll do

This isn't just relationship management. It's about protecting and growing enterprise ARR in a technically complex, fast-moving environment — translating customer complexity into clear, outcomes-based commercial plans.

  • Own a portfolio of strategic enterprise accounts, including renewal planning, expansion strategy, and executive engagement

  • Build and run account plans: stakeholder mapping, whitespace analysis, success criteria, mutual action plans, and value realization

  • Lead and close expansion opportunities (upsell and cross-sell) in partnership with Enterprise Success Consultants, Sales Solution Consultants, and Advisory Solution Consultants

  • Drive net revenue retention through proactive renewal execution, accurate risk identification, and structured mitigation plans

  • Run executive-level governance: QBRs, steering committees, innovation and roadmap sessions, and escalation management

  • Act as the voice of the customer internally, advocating for product improvements and a better customer experience at scale

  • Maintain high standards of forecasting, account hygiene, and CRM discipline in HubSpot

  • Mentor Associate and mid-level Account Managers on enterprise account strategy, negotiation, and operating cadence

We're looking for someone who

  • Has 7–10+ years of experience in enterprise Account Management (or renewals and expansion roles) in B2B SaaS

  • Has a proven track record of owning and growing strategic accounts through renewals, multi-stakeholder expansions, and executive engagement

  • Is comfortable working with technical products and teams, and can translate complexity into business outcomes

  • Brings strong commercial judgment: value selling, negotiation, procurement and legal cycles, and stakeholder alignment

  • Operates with rigour: forecasting accuracy, account planning cadence, and excellent CRM hygiene

  • Communicates clearly and confidently with executive presence across internal and external stakeholders

  • Is NYC-based with flexibility for customer meetings and periodic travel

Why you'll love this role

  • You'll work directly with some of the most complex and high-profile names in crypto -banks, stablecoin issuers, asset managers, and DeFi innovators shaping how they operate at scale

  • You'll be a true commercial owner, not just a relationship manager, with real influence over how Cryptio retains and grows its most strategic accounts

  • You'll collaborate closely with Product, Engineering, and Growth to feed customer insight back into the roadmap and influence how we build

  • You'll gain deep exposure to the emerging intersection of institutional finance and crypto a space that's moving fast and where your work genuinely matters

  • At Cryptio, expectations are high but so is the support. Expect a team that's invested in your success

Perks

👩‍💻 Remote or Hybrid working

🏝️ 25 days paid holiday plus bank holidays

🙌 One additional day of annual leave each year, up to 30 total days

🎂 Your birth off

🧘 Mental health resources, wellbeing programs, and professional coaching

🫶 Family-friendly policies

💪 Fitness and wellness budget

💻 MacBook Pro

🖥️ $200 home office setup budget

🎓Training and development budget

*** we have additional benefits depending on location

If this sounds like you, we would love to hear from you 🙌

At Cryptio, we move fast and take ownership of outcomes. We learn from failures, celebrate wins, and let humility, curiosity, and a passion for crypto guide how we work. If you value collaboration and want to build with purpose, you’ll feel right at home here.

How much do crypto jobs pay?

The salaries for cryptocurrency jobs vary widely depending on the specific role, industry, location, experience, and other factors

However, in general, cryptocurrency jobs tend to pay relatively well compared to other industries

Here are some examples of average salaries for popular cryptocurrency jobs:

  1. Blockchain Developer: The average salary for a blockchain developer in the US is around $105,000 per year, with salaries ranging from $60,000 to $180,000 per year.
  2. Cryptocurrency Analyst: The average salary for a cryptocurrency analyst in the US is around $85,000 per year, with salaries ranging from $50,000 to $135,000 per year.
  3. Cryptocurrency Trader: The average salary for a cryptocurrency trader in the US is around $95,000 per year, with salaries ranging from $40,000 to $180,000 per year.
  4. Marketing and PR Manager: The average salary for a marketing and PR manager in the US is around $77,000 per year, with salaries ranging from $43,000 to $128,000 per year.
  5. Crypto Lawyer: The average salary for a crypto lawyer in the US is around $120,000 per year, with salaries ranging from $70,000 to $200,000 per year.

Is crypto jobs legit?

Yes, cryptocurrency jobs are generally legitimate, and the industry has created many job opportunities over the years

As the cryptocurrency industry has grown, it has attracted a significant number of legitimate businesses and organizations that require talented individuals to work in various roles, such as blockchain development, cryptocurrency analysis, trading, marketing, public relations, law, and compliance, among others

However, as with any industry, there are also fraudulent job postings and scams that try to take advantage of people looking for work

It is essential to be cautious and thoroughly research any company or job opportunity before applying or accepting a position

You should always verify that the job posting is from a legitimate company and never provide sensitive personal or financial information without ensuring that the opportunity is genuine

To avoid scams, you can do the following:

  1. Research the company before applying for a job or accepting a job offer. Check the company's website, social media, and reviews to ensure that it is legitimate.
  2. Verify the job posting and contact information. Ensure that the email, phone number, or website listed in the job posting is valid.
  3. Don't pay for a job or training. A legitimate company will not ask you to pay for a job or training.
  4. Be wary of job offers that sound too good to be true. If a job offer promises a high salary or unrealistic benefits, it could be a scam.

What careers are there in crypto?

The market of cryptocurrency jobs has grown rapidly in recent years, creating a wide range of career opportunities in various sectors

Here are some of the careers in crypto that you can explore:

  1. Blockchain Consultant: Consultants offer advice to businesses and organizations that are exploring the implementation of blockchain technology. They help with strategic planning, implementation, and optimization.
  2. Blockchain Developer: Developers are responsible for creating and maintaining blockchain-based applications and smart contracts. They need to have experience in coding languages like Solidity, C++, and Python.
  3. Crypto Compliance Officer: These professionals ensure that businesses operating in the crypto industry comply with relevant laws and regulations.
  4. Crypto Journalist: A journalist who specializes in reporting on cryptocurrencies and the blockchain industry. They write news articles, feature stories, and analysis.
  5. Crypto Lawyer: Lawyers who specialize in the crypto industry help navigate complex regulatory and legal frameworks.
  6. Cryptocurrency Analyst: An analyst researches and analyzes cryptocurrencies and the market trends. They provide insights on trading, investments, and risk management.
  7. Cryptocurrency Educator: Educators help individuals and businesses understand the concepts and technicalities of cryptocurrencies and the blockchain technology.
  8. Cryptocurrency Trader: Traders buy and sell cryptocurrencies on exchanges, making profits by predicting market movements.
  9. Marketing and PR Manager: These professionals are responsible for promoting crypto projects, managing the brand's online presence, and building community engagement.

Can you make a career out of cryptocurrency?

Yes, it is possible to make a career out of cryptocurrency

The cryptocurrency industry has grown rapidly in recent years, and there are now many job opportunities available in various sectors related to blockchain and digital currencies

Some of the most common career paths in cryptocurrency include blockchain development, cryptocurrency trading, cryptocurrency analysis, marketing and public relations, and cryptocurrency journalism

There are also roles in cryptocurrency consulting, law, and compliance, among others

To pursue a career in cryptocurrency, it is important to have a strong understanding of the technology and how it works

This may require education or training in computer science, economics, or finance, depending on the specific career path you choose

Additionally, keeping up with the latest developments in the industry is crucial to stay competitive and relevant

As with any career, success in the cryptocurrency industry also requires a strong work ethic, dedication, and a willingness to continuously learn and adapt to new developments

While the industry is still relatively new and rapidly evolving, it has the potential to offer exciting and rewarding career opportunities for those who are passionate about the technology and willing to put in the effort to succeed.

What is crypto jobs?

Crypto jobs refer to employment opportunities in the cryptocurrency industry

This can include jobs related to the development of cryptocurrency technology, such as blockchain development, as well as jobs in crypto-related companies, such as exchanges or payment processing firms

Some examples of crypto jobs include blockchain engineers, crypto traders, and compliance specialists

These jobs often require specialized knowledge and expertise in the field of cryptocurrencies and blockchain technology.