Spain Jobs in Web3

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Job Position Company Posted Location Salary Tags

Binance

Buenos Aires, Argentina

Libertex Group

Tel Aviv, Israel

$10k - $60k

Okcoin

Malta

Binance

Remote

Binance

Salvador, Brazil

Binance

Madrid, Spain

SwissBorg

Madrid, Spain

$36k - $52k

Change

Tallinn, Estonia

$36k - $72k

Binance

Salvador, Brazil

Okcoin

Dublin, Ireland

$36k - $72k

Binance

Barcelona, Spain

Chainalysis

Miami, FL, United States

$61k - $90k

Crypto.com

Miami, FL, United States

$45k - $63k

Crypto.com

Sofia, Bulgaria

$22k - $31k

Crypto.com

Miami, FL, United States

$45k - $63k

Customer Service Representative C P Spanish English

Binance

This job is closed

Customer Service Representative C&P (Spanish/English)

Argentina, Buenos Aires /
Customer Support – Customer Support /
Full-time: Remote

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Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.

Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

Customer Support is extremely important for us and we hope to create a platform where our users are well supported with excellent quality, fast response time, and accurate information. 

Support is via a live chat, and will include but not limited to customer queries and complaints for our world-class cryptocurrency exchange platform.

Support will be mainly in Spanish and English.

Responsibilities:

    • Handle customer tickets through live chat and other online tools.
    • Provide accurate, valid and comprehensive information by using the right methods/toolsProvide proper solutions to customer issues within the time limits.
    • Keep records of customer interactions and follow up to ensure resolution of customer issues.
    • Follow communication procedures, guidelines, and policies. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
    • Ensure customer satisfaction and provide professional customer support.
    • Communicating and coordinating with colleagues as necessary.

Requirements:

    • Proficient in Spanish and English with clear and logical communication in the language.
    • Proficiency in Portuguese/French/Italian is a plus.
    • Minimum 1 year experience in customer service, preferably in finance or E-commerce industry.
    • Fresh graduates are also welcome.
    • High level of honesty and integrity; Proactive and meticulous; A sense of responsibility and team work spirit.
    • Ability to work under pressure, strong communication skills and exceed beyond expectation.
    • Passionate for the customer service industry and can accept to work under different work shifts.
    • Positive about the crypto industry.
    • Based in Argentina or similar time zone areas (UTC-3).
Working at Binance
• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
• Fast moving, challenging and unique business problems
• International work environment and flat organisation
• Great career development opportunities in a growing company
• Possibility for relocation and international transfers mid-career
• Competitive salary
• Flexible working hours, Casual work attire
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