Customer Support Jobs in Web3

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Job Position Company Posted Location Salary Tags

OpenSea

Remote

$81k - $84k

Mythical Games

Los Angeles, CA, United States

$18k - $40k

Ramp

Warsaw, Poland

$70k - $84k

Figment

Toronto, Canada

$11k - $62k

Paradigm

remote

$50k - $80k

CANDY

New York, NY, United States

CANDY

New York, NY, United States

CANDY

New York, NY, United States

$18k - $40k

Bitcoin Depot

Atlanta, GA, United States

Figure

Reno, NV, United States

Genies

Los Angeles, CA, United States

$18k - $40k

Hike

Delhi, India

Telcoin

Philippines

Crossmint.io | Making NFT's Accessible to Everyone

Miami, FL, United States

$43k - $90k

Finoa GmbH

Berlin, Germany

Developer Relations Engineer

OpenSea
$81k - $84k estimated

This job is closed

OpenSea is the first and largest marketplace for non-fungible tokens, or NFTs. Applications for NFTs include collectibles, gaming items, domain names, digital art, and many other items backed by a blockchain. OpenSea is an open, inclusive web3 platform, where individuals can come to explore NFTs and connect with each other to purchase and sell NFTs. At OpenSea, we're excited about building a platform that supports a brand new economy based on true digital ownership and are proud to be recognized as Y Combinator's #4 ranked top private company.

When hiring candidates, we look for signals that a candidate will thrive in our culture, where we default to trust, embrace feedback, grow rapidly, and love our work. We also know how critical it is to celebrate and support our differences. Employing a team rich in diverse thoughts, experiences and opinions enables our employees, our product and our community to flourish. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. To help facilitate this, we support remote, hybrid or onsite work at either New York City, San Francisco or the Silicon Valley for the majority of our opportunities.

We’re looking for a Developer Relations Engineer to work directly with OpenSea’s developer community as we cultivate a thriving ecosystem of builders and creators.  As the public face of our developer products, you’ll help developers build valuable experiences, on top of our APIs and SDKs, and will be the voice of the developer community as we shape future products. You’ll bring a creative and empathetic mindset to solve problems facing our developers and partners both directly and at scale, through documentation, tutorials, blog posts, events, and more.

What is the role of a customer support?

A customer support role would typically involve assisting customers with any issues or questions they have about the web3 platform or any of the decentralized applications (dApps) that run on it

This could include helping users navigate the platform, troubleshooting any technical issues they might be experiencing, and providing guidance on how to use specific dApps or features

The specific responsibilities of a customer support role in web3 would depend on the organization they are working for and the specific needs of their customers.