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| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Ponto Software, Inc. | New York, NY, United States | $51k - $75k | |||
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Ponto is building the financial infrastructure to power the next generation of wallets, banks, and financial services by integrating local economies into the global financial system. Our mission is to power and provide access to the best financial experiences anywhere in the world, enabling the vast population of unbanked individuals across the globe to participate in the global economy.
We are looking for a technical-leaning person with superb soft skills required to collaborate with our customers and support their experience on Ponto, demonstrate technical solutions to prospective customers, and strengthen a closed feedback loop with the product and engineering team. This is the perfect role for someone looking to influence many functions of the business and it can grow into several specialized competencies as Ponto scales.
Although experience in fintech, blockchain, or crypto is valuable, you don't need to have any experience in these areas to join us!
In your role at Ponto, you will:
- Be our customersâ first point of contact once theyâre onboarded to be their trusted advisor and help their technical teams make the most of out using Ponto
- Build and demonstrate custom prototypes that allow prospects to understand and evaluate Pontoâs capabilities within the context of their own data, technical requirements, team workflows, and business process needs
- Develop processes and workflows that allow us to build and scale a best-in-class Solutions Engineering organization
- Work closely with our CRO to help them source new opportunities, gather data-influenced research, identify new markets and opportunities, and close deals
- Work closely with the Product & Engineering teams to identify key features requests, product learnings, and potential gaps in the current roadmap
- Work closely with Pontoâs Risk & Fraud Teams to advise on questions related to Pontoâs Compliance requirements
- Be the go-to internally for customer data for all departments and their use cases
Qualifications:
- You have 3+ years of experience in a sales engineering or solution consulting role in a SaaS environment, ideally in fintech or Web3 space (crypto experience preferred but not required)
- You have superb communication skills and are able to interface with customers directly, engendering trust and credibility for Ponto
- You grasp the fundamentals of APIs, SDKs, and widgets used inside various applications and are passionate about problem solving with Pontoâs customers
- While not a requirement, comfort writing and understanding JavaScript and/or react-native is a plus
- Can identify, own, and resolve issues impacting the solution and then, document how you fixed it
- You're flexible and able to adapt to the evolving needs of a fast-paced environment
- Youâre interested in helping build the financial infrastructure of Web3
We offer:
- Best-in-class benefits package
- Meaningful and significant equity in a fast-growing startup
- Flexible vacation policy, with an annual minimum
- Parental Leave
- Relocation support
- Generous wellness package that includes gym memberships
- In office, we pay for meals for our employees so you can focus on work
- A world-class environment in which to learn and do your best work