Crypto Jobs

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Job Position Company Posted Location Salary Tags

CertiK

Remote

$45k - $72k

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Onramp Invest

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ACE

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Fraction

New York, NY, United States

CertiK
$45k - $72k estimated
Remote-Asia

Technical Support Engineer (Remote, South Asia)

Remote-Asia /
Technical Support Engineering (International Team) /
Full-time

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About the Company
One of the fastest-growing and most trusted companies in blockchain security, CertiK is a true market leader. To date, CertiK has worked with over 3,200 Enterprise clients, secured over $310 billion worth of digital assets, and has detected over 60,000 vulnerabilities in blockchain code. Our clients include leading projects such as Aave, Polygon, Binance Smart Chain, Terra, Yearn, and Chili.

Investors = Insight Partners, Sequoia, Tiger Global, Coatue Management, Lightspeed, Advent International, SoftBank, Hillhouse Capital, Goldman Sachs, Coinbase Ventures, Binance, Shunwei Capital, IDG Capital, Wing, Legend Star, Danhua Capital, and other investors.

About you 
You are fascinated by security and red teaming. The idea of studying the past attacks excites you. You can go all the way down to the byte code to understand how an attack works. You are not afraid of juggling a large codebase or byte code to unravel the mystery behind anonymous malicious actors.  We are seeking a detail-oriented, thorough, and organized candidate to join our growing team. You’ll require excellent communication, problem-solving,  and interpersonal skills, along with patience, and a customer-friendly attitude.

You are intrigued by the blockchain world and always want to know more about it, or to keep up with the latest development. You are interested in developing your understanding of this field and its security. You are committed to developing familiarity with this community to the extent that you can find most of the information you need from proprietary data sources or OSINT. 

About the role
Our customer base is growing fast along with the features we are adding to support them. As a result, we have more questions, feedback, and engagement coming in than ever before. As we have just launched our Discord channel, we need a customer support specialist who can answer both new and old clients' questions. In this role, you’ll be on the front lines introducing our latest products and features to our clients and community.

As a customer support specialist, you’ll be the customer’s first point of contact as they encounter roadblocks. Because we are constantly adding new features to the existing stack, you are expected to have a keen knowledge of our latest products and be able to provide personalized instructions to customers via social media channels and live chat. You will act as the first point of contact for our Community, respond to the most common questions members may have, and gather all the necessary information before escalating to the higher support levels.

Requirements

    • 2+ years of experience in a customer support role;
    • Knowledge of analyzing and scaling Discord Community KPIs;
    • Experience with Discord automation and implementation;
    • A broad technical background and enjoy learning new technologies;
    • Capable of explaining complex ideas in plain language;
    • Professional live chat etiquette;
    • Discord growth knowledge
    • Excellent communication skills in English;
    • Deep interest in and understanding of DeFi & crypto;
    • Bonus points for speaking other languages, particularly Mandarin; 

Responsibilities

    • Hands-on support activities;
    • Engage with various stakeholders from our community;
    • Analyze new trends to engage and develop the discord community;
    • Ability to create documentation for our community;
    • Take ownership of clients’ support questions/issues;
    • Act as an escalation point for customer complaints/concerns about the products and service she/he is engaged with;
    • As part of a global support team, working on establishing operational protocols and standards;
    • Research questions using available information resources and advises users on appropriate action;
    • Working on creating the knowledge Base Articles/FAQ for our community;

Bonus Points

    • Knowledge of token economics, knowledge of creating interesting posts for our community
    • Knowledge of at least one of the following languages: Java, Python, TypeScript/Javascript, Bourne Shell


Compensation:
The exact compensation at which this job is filled will be determined by the skills and experience of qualified candidates.

#blockchain
#startups
#hiring

CertiK is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law.

CertiK will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

All CertiK employees are expected to actively support diversity on their teams, and in the Company.
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How much do crypto jobs pay?

The salaries for cryptocurrency jobs vary widely depending on the specific role, industry, location, experience, and other factors

However, in general, cryptocurrency jobs tend to pay relatively well compared to other industries

Here are some examples of average salaries for popular cryptocurrency jobs:

  1. Blockchain Developer: The average salary for a blockchain developer in the US is around $105,000 per year, with salaries ranging from $60,000 to $180,000 per year.
  2. Cryptocurrency Analyst: The average salary for a cryptocurrency analyst in the US is around $85,000 per year, with salaries ranging from $50,000 to $135,000 per year.
  3. Cryptocurrency Trader: The average salary for a cryptocurrency trader in the US is around $95,000 per year, with salaries ranging from $40,000 to $180,000 per year.
  4. Marketing and PR Manager: The average salary for a marketing and PR manager in the US is around $77,000 per year, with salaries ranging from $43,000 to $128,000 per year.
  5. Crypto Lawyer: The average salary for a crypto lawyer in the US is around $120,000 per year, with salaries ranging from $70,000 to $200,000 per year.

Is crypto jobs legit?

Yes, cryptocurrency jobs are generally legitimate, and the industry has created many job opportunities over the years

As the cryptocurrency industry has grown, it has attracted a significant number of legitimate businesses and organizations that require talented individuals to work in various roles, such as blockchain development, cryptocurrency analysis, trading, marketing, public relations, law, and compliance, among others

However, as with any industry, there are also fraudulent job postings and scams that try to take advantage of people looking for work

It is essential to be cautious and thoroughly research any company or job opportunity before applying or accepting a position

You should always verify that the job posting is from a legitimate company and never provide sensitive personal or financial information without ensuring that the opportunity is genuine

To avoid scams, you can do the following:

  1. Research the company before applying for a job or accepting a job offer. Check the company's website, social media, and reviews to ensure that it is legitimate.
  2. Verify the job posting and contact information. Ensure that the email, phone number, or website listed in the job posting is valid.
  3. Don't pay for a job or training. A legitimate company will not ask you to pay for a job or training.
  4. Be wary of job offers that sound too good to be true. If a job offer promises a high salary or unrealistic benefits, it could be a scam.

What careers are there in crypto?

The market of cryptocurrency jobs has grown rapidly in recent years, creating a wide range of career opportunities in various sectors

Here are some of the careers in crypto that you can explore:

  1. Blockchain Consultant: Consultants offer advice to businesses and organizations that are exploring the implementation of blockchain technology. They help with strategic planning, implementation, and optimization.
  2. Blockchain Developer: Developers are responsible for creating and maintaining blockchain-based applications and smart contracts. They need to have experience in coding languages like Solidity, C++, and Python.
  3. Crypto Compliance Officer: These professionals ensure that businesses operating in the crypto industry comply with relevant laws and regulations.
  4. Crypto Journalist: A journalist who specializes in reporting on cryptocurrencies and the blockchain industry. They write news articles, feature stories, and analysis.
  5. Crypto Lawyer: Lawyers who specialize in the crypto industry help navigate complex regulatory and legal frameworks.
  6. Cryptocurrency Analyst: An analyst researches and analyzes cryptocurrencies and the market trends. They provide insights on trading, investments, and risk management.
  7. Cryptocurrency Educator: Educators help individuals and businesses understand the concepts and technicalities of cryptocurrencies and the blockchain technology.
  8. Cryptocurrency Trader: Traders buy and sell cryptocurrencies on exchanges, making profits by predicting market movements.
  9. Marketing and PR Manager: These professionals are responsible for promoting crypto projects, managing the brand's online presence, and building community engagement.

Can you make a career out of cryptocurrency?

Yes, it is possible to make a career out of cryptocurrency

The cryptocurrency industry has grown rapidly in recent years, and there are now many job opportunities available in various sectors related to blockchain and digital currencies

Some of the most common career paths in cryptocurrency include blockchain development, cryptocurrency trading, cryptocurrency analysis, marketing and public relations, and cryptocurrency journalism

There are also roles in cryptocurrency consulting, law, and compliance, among others

To pursue a career in cryptocurrency, it is important to have a strong understanding of the technology and how it works

This may require education or training in computer science, economics, or finance, depending on the specific career path you choose

Additionally, keeping up with the latest developments in the industry is crucial to stay competitive and relevant

As with any career, success in the cryptocurrency industry also requires a strong work ethic, dedication, and a willingness to continuously learn and adapt to new developments

While the industry is still relatively new and rapidly evolving, it has the potential to offer exciting and rewarding career opportunities for those who are passionate about the technology and willing to put in the effort to succeed.

What is crypto jobs?

Crypto jobs refer to employment opportunities in the cryptocurrency industry

This can include jobs related to the development of cryptocurrency technology, such as blockchain development, as well as jobs in crypto-related companies, such as exchanges or payment processing firms

Some examples of crypto jobs include blockchain engineers, crypto traders, and compliance specialists

These jobs often require specialized knowledge and expertise in the field of cryptocurrencies and blockchain technology.